New Software Is Now Available on Certain 320 GC, 320, 323, 336 GC and 336 Excavators {7610, 7620} Caterpillar

Excavator

320 (S/N: BR61-10000; ZBN1-10000; YBP1-10000; HEX1-10000)

320 GC (S/N: BR41-10000; DKJ1-10000; KTN1-10000; ZBT1-10000)

323 (S/N: BR91-10000; DWF1-10000; YBL1-10000; RAZ1-10000)

336 (S/N: JHD1-169; YBN1-154)

336 GC (S/N: EBJ1-131)

Reference: M0083909, "Bluetooth Operator ID and Machine Security System (MSS)"

Description Of Change: New software package is now available on the machines listed above. Once the new software is flashed on your machine, you will get the features described below.

Adaptable To: The following parts are adaptable to the machines within the listed serial numbers, and are effective with all machines after the listed serial numbers, Refer to Table 1 for the new and former part numbers.

The new software is available in the form of a flash file through the Caterpillar Service Information System (SIS). A newer part number may be available. SIS web only displays the latest available flash file.

Note: For any issues installing or downloading software contact your dealer technical communicator to submit a service request.

The new software brings a slew of new features, functions, issues fixes, and user interface improvements.

myEquipment App

myEquipment App requires an update to the latest version to be compatible with the new software if you are using myEquipment App to enable secure start.

Update myEquipment App to iOS version 1.5.116 or later, or Android version 1.5.102 or later.

Refer to M0083909, "Bluetooth Operator ID and Machine Security System (MSS)" to configure and connect myEquipment to the machine.

New Features

New features added to the software include:

Bench Heading - This feature allows the heading sensor function to work with the swing rotation. This improvement changes the target depth from a one-dimensional slope into a two-dimensional target depth plane. If a machine without this new feature was to dig, swing, and then continue digging, the result would be a cone shape.

Note: Supports "Basic 2D" only at this time.

Lift Assist - This feature provides visual insight into the load limits of the machine.

Lift Assist

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Failure to comply to the rated load can cause possible personal injury or property damage. This includes the risk of unintended boom lowering. Review the rated load of a particular work tool before performing any operation. Make adjustments to the rated load as necessary for non-standard configurations.

There may be local regulations and/or government regulations that govern the use of excavators which lift heavy objects. Obey all local and government regulations.

Lifting capacities should be used as a guide. Work tools, uneven ground conditions, soft ground conditions, or poor ground conditions have effects on lifting capacities. The operator is responsible for being aware of these effects.

The lifting capacities are defined by "ISO 10567 2007". The lifting capacities are defined as the lower value of 75% of the static tipping capacity or 87% of the hydraulic lift capacity.

Illustration 1	g06339267

To access the Lift Assist settings, press the function menu button .

Lift Assist lets the operator see on the monitor actual load and safe working load of each machine position.

Note: The lifting point should be the plate on the power link. If a different lifting point is used the accuracy of the system will be impacted because the rated Load is calculated based on the power link lifting point.

Some configurations listed below should be updated and "Bucket Measure-up"/"CPM calibration" need to be done before using this feature.

• Crane Warning System configuration (refer to "Enable Crane Warning System")

• Undercarriage Length Configuration (refer to "Procedure to Set Undercarriage Configuration")

• Undercarriage Width configuration (refer to "Procedure to Set Undercarriage Configuration")

• Counterweight weight (refer to "Procedure to Update Counterweight Weight")

• Bucket Weight (refer to "Procedure to Update Bucket Weight")

Refer to the Operation and Maintenance Manual , "Monitoring System" for more information on the "Bucket Measure-up" and "CPM calibration" procedures.

Note: When Lift Assist function is enabled, Overload warning function will be disabled automatically. If you want to use Overload warning function, disable Lift Assist function then enable Overload warning function.

Illustration 2	g06341608

Illustration 3	g06340543
(1) Height (m) (2) Reach (m/%) (3) Actual Load / Rated Load (%) (4) Angle Of Swing (5) Actual Load (t) (6) Rated Load (t)

Machine Indicator

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The Machine indicator, indicates the direction the boom and stick needs to be moved to get in a safe operating range.

• Boom Arrow: Vertical direction

• Stick Arrow: Horizontal direction

Safe Working & Warning Indicator

Illustration 5	g06329429

The Safe Working Indicator, indicates safe travel of motion and alerts operator of any motion which reduces the safe working load. The indicator consists of three lines for fixed radius percentage and stability judgment of current workload.

• Inner Circle: 50% of max radius

• Middle Circle: 70% of max radius

• Outer Circle: 90% of max radius

Current position will be highlighted by bold circle. If current lift position is 60%, center becomes bold.

• Less than 50%: Inner circle will be highlighted

• From 51% to 75%: Middle circle will be highlighted

• from 76% to 100%: Outer circle will be highlighted

Illustration 6	g06340591

Sample Screen (A) - Machine load is over front at 50% Max Reach (Inner Circle). All range is available over front, with 50-70% available and 76-100% close to Rated load over side.

Sample Screen (B) - Machine load is over front at 50% Max Reach (Inner Circle). Over front 50-75% is available with 76-100% close to Rated load. Over side, all range is close to Rated Load.

Illustration 7	g06340563
90-99% Load Of Rated Load

Illustration 8	g06340564
Over 100% Load of Rated Load

Note: Both indicators sound continuous alarm.

Illustration 9	g06340616

Sample Screen (C) - Warning indicator displays that close to safe working load and the alarm is continuously going off. Over side reach, 70% of Max reach (Middle Circle). All range is available over front, and over side 50% is available with 50-100 close to rated load.

Sample Screen (D) - Warning indicator displays Overload and reduce load on hand and the alarm is continuously going off. Over side reach, 80% of Max reach (Outer Circle). All range is available over front, and over side 50% is available with 50-75% close to rated load and 76-100% is overloaded.

Enable Crane Warning System

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1. From the "Service" menu, select "Configurations" and then "Payload".
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2. Set "Crane Warning System Enable" to "Enabled"

Procedure to Set Undercarriage Configuration

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1. From the "Service" menu, select "Configurations" then "Crane System".
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   Illustration 13	g06342503

2. Update the Undercarriage Configuration based on the configuration of your machine.

   1. Select "U/C Length Config" (7) and select either "Long" or "Short".

   2. Select "Machine U/C Configuration" (8) and select either "Fixed:" or "Fixed Narrow:".

Procedure to Update Counterweight Weight

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Illustration 14	g06342498

1. From the service menu, select "Configurations" then "Crane System".
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   Illustration 15	g06342506

2. Update the "Counterweight Weight" with the configuration of your machine.

Procedure to Update Bucket Weight

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Illustration 16	g06342510

1. From the service menu, select "Bucket / Work Tool Setting".
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   Illustration 17	g06342511

2. Select "Tool #X".
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3. Select "Tool #X Program".
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4. Enter the service password and press "Enter" at the bottom of the screen.
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   Illustration 20	g06342519

5. Select "Basic Setting" then "Work Tool Mass".
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   Illustration 21	g06342520

6. Input the bucket weight and click "OK" at the bottom of the screen.

New Functions

New functions added to the software include:

Quick Coupler Input Type Configuration - Currently the operator is required to press and hold the quick coupler rocker switch when changing the quick coupler. The new software only requires the operator to press the switch once to lock the quick coupler, allowing the operator to work freely on other operations.

Key Fob: Low Battery Warning - Provides alerts when battery power is low, prompting the battery to be replaced.

Hydraulic Pump High Pressure Cut-off Enable - This function is for certain work tools and currently a constant flow pressure is always active. The update will help resolve this issue.

Issue Fixes

Some issues were fixed with the latest update. These fixed issues include:

Tilt-Rotator accuracy issue fixed (boom cracking point) - To add more cracking points to improve the assist feature for heavy fronts, such as title rotator.

Coolant gauge threshold changes - Update to coolant gauge symbol as the needle indication is not showing accurately.

Assist fine-tune calibration - Update fine-tune calibration procedure at 2 position, minimum reach and maximum reach to improve performance at the initiation.

There were many CPI issue fixes aswell:

• "Detect Travel" indicator in monitor not shown as expected

• Noise instantly apparent when performing stick operation from in to out

• Assist does not work when benchmark with laser

• Auxiliary flow drop under relief condition

• Leveling controllability fine tuned for EU

• Laser catcher dimension definition confusion

• Grade sounds also turn off when laser catcher sound is off

• Reduced current and total fuel values in monitor

• Product link could not swap with tamper level installed

• No air conditioner compressor operation during reverse fan operation

• Overload Warning ON/OFF strategy

• CGC/CGA Larger accuracy error with slope bucket

• BCM recognizes PTS is on in high temperature

• Monitor is turned on after PTS key is turned OFF

• Actuator sometimes doesn't work although lever was operated

User Interface

The new update also brings some improvements to the use interface:

Ease of use application change by swipe - Currently, when any ease of use application is selected, the selection will be based on the last ease of use selected. The swiping function is added to allow the operator to know what are the ease of use applications being enabled or disabled.

Sounds when Bucket Store Recall is pushed - This feature is for the payload. Currently, when the operator required Bucket Store Recall, there is no acknowledgement that the command is enabled. The update provides a sound from the display to acknowledge that the command was activated. This sound will make the activation of the feature clearer to the operator.

Electronic Operation and Maintenance Manual (eOMM) contents flash - EOMM content data was pre-installed on the monitor software. From this new monitor software, the eOMM content data can be flashed using a USB. The content file can be downloaded from SIS web by searching for the part number only. Refer to Table 2 for the part numbers.

Procedure to Flash eOMM Content

Use the following procedure to flash the eOMM onto the monitoring system:

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Illustration 22	g06341597

1. From the main screen, press the application menu button in the bottom left corner.
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   Illustration 23	g06341598

2. Select "Setting", then press "OK".
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3. Press "Service".
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4. Enter service password and press "Enter".
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5. Select "Manage eOMM Data", then press "OK".
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6. Select "Flash".
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7. Insert USB memory stick and press "OK". Wait until detecting eOMM flash file on USB memory stick.

8. Select the appropriate flash file from the list of files from the USB, then press "OK".
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9. Press all blank boxes to select all eOMM languages, then press "OK".
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10. Press "Start" to start flashing the eOMM data.

    The process will take approximately 30 seconds to flash 8 languages.