Product Support Program For Installing A New Pressure Sensor On Certain 950B, 950E, 950F, 960F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990, 992C And 992D Loaders Equipped With A Payload Measurement System Caterpillar


Product Support Program For Installing A New Pressure Sensor On Certain 950B, 950E, 950F, 960F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990, 992C And 992D Loaders Equipped With A Payload Measurement System

Usage:

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Caterpillar: Confidential Yellow

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0855" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: COSA mail code O-105 is not in order since it was added at Revision SEBE5496-01 in October 1995.

NOTE: This Revised Service Letter replaces the August 28, 1995 Service Letter. Changes have been made to the Mail Codes and Affected Product.

Termination Date

August 31, 1996

Problem

The pressure sensor may fail in certain 950B, 950E, 950F, 960F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990, 992C and 992D Loaders equipped with a Payload Measurement System.

Affected Product
Model & Identification Number

950F (5SK378, 5SK489, 5SK501, 5SK504, 5SK577, 5SK578, 5SK584, 5SK585, 5SK623, 5SK705, 5SK777, 5SK799, 5SK817, 5SK865, 5SK911, 5SK928, 5SK932, 5SK954, 5SK1016, 5SK1050, 5SK1081, 5SK1083, 5SK1132, 5SK1471)

960F (9ZJ165-168, 9ZJ171, 9ZJ173, 9ZJ174, 9ZJ197-199, 9ZJ201, 9ZJ205, 9ZJ262, 9ZJ277, 9ZJ290, 9ZJ291, 9ZJ296, 9ZJ305-306 6XL172 , 6XL245-247)

966F (1SL211, 1SL213, 1SL230, 1SL261, 1SL270, 1SL295, 1SL348, 1SL442, 1SL443, 1SL448, 1SL471, 1SL479, 1SL493, 1SL495, 1SL498, 1SL499, 1SL648, 1SL665, 1SL742, 1SL781, 1SL799, 1SL831, 1SL851, 1SL867, 1SL895, 1SL946, 1SL999, 1SL1013, 1SL1036, 1SL1041, 1SL1055, 1SL1097, 1SL1110, 1SL1183, 1SL1279, 1SL1314, 1SL1317, 1SL1338)

970F (7SK103-106, 7SK108, 7SK111, 7SK114, 7SK116, 7SK120-122, 7SK125-127, 7SK143, 7SK159, 7SK162, 7SK163, 7SK169, 7SK170, 7SK172-174, 7SK176, 7SK178, 7SK181-184, 7SK186, 7SK187, 7SK189, 7SK194, 7SK196, 7SK197, 7SK199, 7SK202, 7SK205, 7SK207, 7SK209, 7SK212, 7SK216, 7SK217, 7SK220, 7SK223, 7SK229, 7SK231, 7SK237, 7SK239, 7SK244, 7SK247-249, 7SK259, 7SK261, 7SK262, 7SK267, 7SK271, 7SK276, 7SK279, 7SK281, 7SK285, 7SK291, 7SK296, 7SK298, 7SK300, 7SK301, 7SK305, 7SK306, 7SK308, 7SK315, 7SK317, 7SK319, 7SK321, 7SK323, 7SK329-331, 7SK333-335, 7SK338, 7SK339, 7SK344, 7SK348-351, 7SK354, 7SK360, 7SK361, 7SK371, 7SK372, 7SK374, 7SK376, 7SK382, 7SK384, 7SK395, 7SK397-399, 7SK407, 7SK408, 7SK413, 7SK416, 7SK424, 7SK425, 7SK427, 7SK430-433, 7SK435, 7SK436, 7SK438, 7SK439, 7SK447, 7SK450, 7SK457, 7SK459, 7SK463, 7SK467, 7SK470, 7SK473, 7SK479, 7SK482, 7SK490, 7SK503, 7SK511, 7SK512, 7SK517, 7SK520, 7SK521, 7SK534, 7SK537, 7SK542, 7SK543)

980F (8CJ703, 8CJ737, 8CJ759, 8CJ762, 8CJ764, 8CJ792, 8CJ795, 8CJ799, 8CJ842, 8CJ856, 8CJ877, 8CJ882, 8CJ884, 8CJ886, 8CJ887, 8CJ893, 8CJ908, 8CJ909, 8CJ913, 8CJ923, 8CJ925, 8CJ927, 8CJ929, 8CJ944, 8CJ946-950, 8CJ952, 8CJ955, 8CJ958, 8CJ980, 8CJ986, 8CJ994, 8CJ1008, 8CJ1019, 8CJ1040, 8CJ1051, 8CJ1069, 8CJ1073, 8CJ1077, 8CJ1078, 8CJ1084, 8CJ1091, 8CJ1092, 8CJ1096, 8CJ1111, 8CJ1119, 8CJ1126, 8CJ1133, 8CJ1138, 8CJ1140, 8CJ1141, 8CJ1149, 8CJ1154, 8CJ1156, 8CJ1170, 8CJ1181, 8CJ1193, 8CJ1195, 8CJ1199, 8CJ1206, 8CJ1208, 8CJ1217, 8CJ1230, 8CJ1262, 8CJ1279, 8CJ1333, 8CJ1339, 8CJ1368, 8CJ1371, 8CJ1386, 8CJ1396, 8CJ1401, 8CJ1404, 8CJ1416, 8CJ1430, 8CJ1433, 8CJ1448, 8CJ1459, 8CJ1461, 8CJ1466, 8CJ1475, 8CJ1482-1484, 8CJ1506, 8CJ1514, 8CJ1525, 8CJ1527, 8CJ1573, 8CJ1575)

988F (8YG88, 8YG90, 8YG91, 8YG155, 8YG164, 8YG167, 8YG168, 8YG175, 8YG204, 8YG206, 8YG207, 8YG211, 8YG214, 8YG269, 8YG426, 8YG493, 8YG496, 8YG500, 8YG526, 8YG536, 8YG547, 8YG572, 8YG574, 8YG606, 8YG607, 8YG628, 8YG750, 8YG754, 8YG767, 8YG888, 8YG924, 8YG956, 8YG961, 8YG966, 8YG967, 8YG1012, 8YG1033)

990 (7HK28, 7HK41, 7HK51, 7HK78, 7HK84, 7HK90, 7HK93, 7HK96, 7HK105, 7HK108, 7HK125, 7HK142, 7HK156)

992D (7MJ50, 7MJ65, 7MJ73, 7MJ85, 7MJ135, 7MJ138, 7MJ150, 7MJ155, 7MJ157, 7MJ172, 7MJ186, 7MJ194, 7MJ212, 7MJ219, 7MJ236, 7MJ252, 7MJ266, 7MJ274, 7MJ308, 7MJ309, 7MJ317, 7MJ320, 7MJ331, 7MJ355, 7MJ365, 7MJ387, 7MJ388, 7MJ398)

NOTE: This Program applies to any 950B, 950E, 950F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990 or 992D Loaders with a factory-installed WTL Management System or that have been updated in the field with a WTL Payload Management System. The field installed kit numbers are 2Z9132, 2Z9136, 2Z9137, 2Z9249, 2Z9265, 2Z9271, 2Z9324, 2Z9327, 2Z9338 and 2Z9426.

Parts Needed

1 - 6V8397 Seal-O-Ring
1 - 1244672 Pressure Sensor Group

Action Required

Parts Stock

Remove all 1032040 Pressure Sensor Groups from Parts Stock.

Affected Product

See attached rework procedure.

Service Claim Allowances

Parts Stock

Submit one claim for all 1032040 Pressure Sensor Groups removed from parts stock.

NOTE: US and Canadian Dealers Only - When submitting a parts stock claim use 99Z00001 in the Product Identification Number Field.

Affected Product

NOTE: This is a 1.0-hour job.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach.

(1-Rework Procedure)

Rework Procedure

NOTE: Before this Program can be applied, it must first be verified that the pressure sensor is at fault. Pressure sensor failure may be indicated by:

1. Fault Code F3 (pressure signal out of range).
2. Fault Code F4 (loss of pressure signal), if the harness is determined to be in good condition.
3. Pressure signal higher than 30 psi with the bucket on the ground, lift control in float, and the hydraulic tank cap loosened to relieve tank pressure.
4. Accuracy drifting with temperature, or as the day goes on.
5. Need to recalibrate every day or two.
6. Difficulty in calibrating, if the following other causes have been ruled out:
A. Position sensor failure.
B. Improper calibration procedure (not running at high idle, or using too small a calibration weight, for example).
C. Position sensor not adjusted to provide sufficient travel.
D. Hydraulic system problems causing slow raise speed, etc..

Once pressure sensor failure is verified, repair as follows:

1. Release and then verify that all hydraulic pressures, tank and line residual, have been removed from the system.

2. Remove the existing pressure sensor and install a new 1244672 Control Group.

3. Confirm that a 1222222 Orifice has been installed at the end of the pressure sensor hose away from the sensor. If the 1222222 Orifice has not been installed, install one as detailed in PI3776, Service Letter dated June 9, 1995.

4. Calibrate the payload measurement system.

5. Check for normal operation.

Caterpillar Information System:

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