Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0860" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE: COSA mail code O-104 is not in order since it was added at Revision SEBE5495-01 in October 1995.
NOTE: This Revised Service Letter replaces the August 24, 1995 Service Letter. Changes have been made to the Mail Codes and Affected Product.
Termination Date
August 31, 1996Problem
The position sensor may fail in certain 950B, 950E, 950F, 960F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990, 992C and 992D Loaders equipped with a Payload Measurement System.
Affected Product
Model & Identification Number
950F (5SK378, 5SK489, 5SK501, 5SK504, 5SK577, 5SK578, 5SK584, 5SK585, 5SK623, 5SK705, 5SK777, 5SK799, 5SK817, 5SK865, 5SK911, 5SK928, 5SK932, 5SK954, 5SK1016, 5SK1050, 5SK1081, 5SK1083, 5SK1132, 5SK1471)
960F (9ZJ165-168, 9ZJ171, 9ZJ173, 9ZJ174, 9ZJ197-199, 9ZJ201, 9ZJ205, 9ZJ262, 9ZJ277, 9ZJ290, 9ZJ291, 9ZJ296, 9ZJ305-306 6XL172 , 6XL245-247)
966F (1SL211, 1SL213, 1SL230, 1SL261, 1SL270, 1SL295, 1SL348, 1SL442, 1SL443, 1SL448, 1SL471, 1SL479, 1SL493, 1SL495, 1SL498, 1SL499, 1SL648, 1SL665, 1SL742, 1SL781, 1SL799, 1SL831, 1SL851, 1SL867, 1SL895, 1SL946, 1SL999, 1SL1013, 1SL1036, 1SL1041, 1SL1055, 1SL1097, 1SL1110, 1SL1183, 1SL1279, 1SL1314, 1SL1317, 1SL1338)
970F (7SK103-106, 7SK108, 7SK111, 7SK114, 7SK116, 7SK120-122, 7SK125-127, 7SK143, 7SK159, 7SK162, 7SK163, 7SK169, 7SK170, 7SK172-174, 7SK176, 7SK178, 7SK181-184, 7SK186, 7SK187, 7SK189, 7SK194, 7SK196, 7SK197, 7SK199, 7SK202, 7SK205, 7SK207, 7SK209, 7SK212, 7SK216, 7SK217, 7SK220, 7SK223, 7SK229, 7SK231, 7SK237, 7SK239, 7SK244, 7SK247-249, 7SK259, 7SK261, 7SK262, 7SK267, 7SK271, 7SK276, 7SK279, 7SK281, 7SK285, 7SK291, 7SK296, 7SK298, 7SK300, 7SK301, 7SK305, 7SK306, 7SK308, 7SK315, 7SK317, 7SK319, 7SK321, 7SK323, 7SK329-331, 7SK333-335, 7SK338, 7SK339, 7SK344, 7SK348-351, 7SK354, 7SK360, 7SK361, 7SK371, 7SK372, 7SK374, 7SK376, 7SK382, 7SK384, 7SK395, 7SK397-399, 7SK407, 7SK408, 7SK413, 7SK416, 7SK424, 7SK425, 7SK427, 7SK430-433, 7SK435, 7SK436, 7SK438, 7SK439, 7SK447, 7SK450, 7SK457, 7SK459, 7SK463, 7SK467, 7SK470, 7SK473, 7SK479, 7SK482, 7SK490, 7SK503, 7SK511, 7SK512, 7SK517, 7SK520, 7SK521, 7SK534, 7SK537, 7SK542, 7SK543)
980F (8CJ703, 8CJ737, 8CJ759, 8CJ762, 8CJ764, 8CJ792, 8CJ795, 8CJ799, 8CJ842, 8CJ856, 8CJ877, 8CJ882, 8CJ884, 8CJ886, 8CJ887, 8CJ893, 8CJ908, 8CJ909, 8CJ913, 8CJ923, 8CJ925, 8CJ927, 8CJ929, 8CJ944, 8CJ946-950, 8CJ952, 8CJ955, 8CJ958, 8CJ980, 8CJ986, 8CJ994, 8CJ1008, 8CJ1019, 8CJ1040, 8CJ1051, 8CJ1069, 8CJ1073, 8CJ1077, 8CJ1078, 8CJ1084, 8CJ1091, 8CJ1092, 8CJ1096, 8CJ1111, 8CJ1119, 8CJ1126, 8CJ1133, 8CJ1138, 8CJ1140, 8CJ1141, 8CJ1149, 8CJ1154, 8CJ1156, 8CJ1170, 8CJ1181, 8CJ1193, 8CJ1195, 8CJ1199, 8CJ1206, 8CJ1208, 8CJ1217, 8CJ1230, 8CJ1262, 8CJ1279, 8CJ1333, 8CJ1339, 8CJ1368, 8CJ1371, 8CJ1386, 8CJ1396, 8CJ1401, 8CJ1404, 8CJ1416, 8CJ1430, 8CJ1433, 8CJ1448, 8CJ1459, 8CJ1461, 8CJ1466, 8CJ1475, 8CJ1482-1484, 8CJ1506, 8CJ1514, 8CJ1525, 8CJ1527, 8CJ1573, 8CJ1575)
988F (8YG88, 8YG90, 8YG91, 8YG155, 8YG164, 8YG167, 8YG168, 8YG175, 8YG204, 8YG206, 8YG207, 8YG211, 8YG214, 8YG269, 8YG426, 8YG493, 8YG496, 8YG500, 8YG526, 8YG536, 8YG547, 8YG572, 8YG574, 8YG606, 8YG607, 8YG628, 8YG750, 8YG754, 8YG767, 8YG888, 8YG924, 8YG956, 8YG961, 8YG966, 8YG967, 8YG1012, 8YG1033)
990 (7HK28, 7HK41, 7HK51, 7HK78, 7HK84, 7HK90, 7HK93, 7HK96, 7HK105, 7HK108, 7HK125, 7HK142, 7HK156)
992D (7MJ50, 7MJ65, 7MJ73, 7MJ85, 7MJ135, 7MJ138, 7MJ150, 7MJ155, 7MJ157, 7MJ172, 7MJ186, 7MJ194, 7MJ212, 7MJ219, 7MJ236, 7MJ252, 7MJ266, 7MJ274, 7MJ308, 7MJ309, 7MJ317, 7MJ320, 7MJ331, 7MJ355, 7MJ365, 7MJ387, 7MJ388, 7MJ398)
NOTE: This Program applies to any 950B, 950E, 950F, 966D, 966E, 966F, 970F, 980C, 980F, 988B, 988F, 990 or 992D Loaders with a factory-installed WTL Payload Management System or those that have been updated in the field with a WTL Payload Management System. The field installed kit numbers are 2Z9132, 2Z9136, 2Z9137, 2Z9249, 2Z9265, 2Z9271, 2Z9324, 2Z9327, 2Z9338 and 2Z9426.
Parts Needed
- 1 - 1237416 Control Group (950 through 980)
or
- 1 - 1210284 Control Group (988 through 992)
Action Required
Parts Stock
Remove all 9X9100 Control Groups from Parts Stock.
Affected Product
See attached rework procedure.
Service Claim Allowances
Parts Stock
Submit one claim for all 9X9100 Control Groups removed from Parts Stock.
NOTE: US and Canadian Dealers Only - When submitting a Parts Stock claim use 99Z00001 in the Product Identification Number Field.
Affected Product
NOTE: This is a 1.0-hour job.
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Attach.
- (1-Rework Procedure)
Rework Procedure
NOTE: Before this Program can be applied, it must first be verified that the position sensor is at fault. Pressure sensor failure may be indicated by:
Once position sensor failure is verified, repair as follows:
1. Remove the existing position sensor and install a new 1244672 Control Group (for 950's through 980's) or a 1210284 Control Group (for 988's through 992's). Be careful not to force the new sensor to travel past its rotation stops.
2. Adjust the sensor according to the Service Manual procedure.
3. Check for proper position sensor travel (refer to the Service Manual Supplement, SENR6756, page 6).
4. Calibrate the payload measurement system.
5. Check for normal operation.