PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL ON THE LOAD SENSE DUPLICATING SHUTTLE VALVE ON CERTAIN K SERIES MEDIUM WHEEL LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL ON THE LOAD SENSE DUPLICATING SHUTTLE VALVE ON CERTAIN K SERIES MEDIUM WHEEL LOADERS

Usage:

REBE8450-00

13Jun2012


U-316
D-273
O-287

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL ON THE LOAD SENSE DUPLICATING SHUTTLE VALVE ON CERTAIN K SERIES MEDIUM WHEEL LOADERS

1058
PS43626
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43626" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2014

PROBLEM

The existing 305-4563 Shuttle Valve (load sense duplicating valve) may have not been tightened correctly on certain K Series Medium Wheel Loaders. This may result in a leak at the shuttle valve.

AFFECTED PRODUCT

Model Identification Number
950K  J5M00177-00183, 185, 189, 192-203, 205, 207, 209-212, 214, 217, 221-223, 225-229, 231, 233-234, 236, 238-241, 277, 288, 296
962K  T6A00277-00283, 286-289, 295, 300, 308, 310-311, 323, 330, 345
966K  PBG00280-00522, 525, 527-548, 550-563, 565-577, 579-583, 585, 589-604, 606-614, 618, 620-621, 624, 629, 632, 636-644, 646-658, 661, 670, 675, 683, 685-686, 688, 692, 717, 724, 728, 733-734, 736
972K  PEM00264-00388, 390-394, 396-399, 401-402, 404-405, 407-409, 411, 414-421, 423-424, 426, 428-432, 434, 436-439, 441-452, 454-468, 470-474, 477-478, 480, 484-485, 487, 489-493, 495-501, 515-519, 532
980K  GTZ00129-00256, 258, 260-267, 269-276, 278-284, 286-300, 302-305, 307-311, 314-315, 317-318, 335, 341, 352, 355, 361-362

PARTS NEEDED

Qty

Part Number Description
1 2M9780 SEAL-O-RING (Before Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 25% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

1. Replace the current 2M-9780 O-Ring Seal with a new one. Refer to Image1 for the location of the 305-4563 Shuttle Valve and 2M-9780 O-Ring Seal (A).

Note: The 305-4563 Shuttle Valve (A) is installed on the side of the inlet manifold section of the main implement valve.

2. Tighten the 305-4563 Shuttle Valve (A) to a specified torque of 70 +/- 7 N.m.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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