PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 260-9555 REACTION PLATE ON CERTAIN 980K MEDIUM WHEEL LOADERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 260-9555 REACTION PLATE ON CERTAIN 980K MEDIUM WHEEL LOADERS

Usage:

REBE8452-00

10Jul2012


U-359
A-283
D-312
O-328

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 260-9555 REACTION PLATE ON CERTAIN 980K MEDIUM WHEEL LOADERS

3101
PI32053
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32053" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32053" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

31Jan2013 31Jul2013

PROBLEM

The 260-9555 Reaction Plate needs to be inspected and re-installed in the proper orientation on certain 980K Medium Wheel Loaders. The existing 260-9555 Reaction Plate may be installed incorrectly and can cause friction disc to wear and fail.

AFFECTED PRODUCT

Model Identification Number
980K  W7K00326, 425, 443, 483, 493, 545, 638, 714, 1132

PARTS NEEDED

Qty

Part Number Description
1 1T0577 BEARING-SLEEVE
1 1T0655 BEARING-THRUST
1 1T0762 RACE-THRUST
2 1T1078 BEARING-THRUST
2 2H6338 SEAL-O RING
1 2H9247 SEAL-O RING
2 5F3106 SEAL-O-RING
1 5P2587 SEAL-O-RING
2 7G8427 RING-SEAL
1 7S7018 RING-SEAL METAL
1 9H0846 SEAL-O RING
1 1618068 SEAL-O-RING
1 2755308 DISC-FRICTION
1 3375270 ELEMENT AS-XMSN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 41% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

1. Remove transmission and seperate converter from the transmission.
2. Disassemble converter and inspect orientation of the 260-9555 Reaction Plate.
3. Install the 260-9555 Reaction Plate with chamfer towards the turbine side, if it is incorrectly installed.
4. Replace 275-5308 Friction Disc, the new bearings, and the new seals in the torque converter.
5. Reinstall transmission and converter in the machine.
Image1

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 48.0-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 260-9555 REACTION PLATE ON CERTAIN 980K MEDIUM WHEEL LOADERS

MODELS INVOLVED - 980K MEDIUM WHEEL LOADERS

Dear Caterpillar Product Owner:


The REACTION PLATE in the Torque Converter needs to be inspected and re-installed on the products listed below. The existing REACTION PLATE may be installed incorrectly and can cause the friction disc to wear prematurely. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 10Jul2012 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 10Jul2012 Service Letter

Caterpillar Information System:

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