Usage:
28Aug2012 |
(Revised 10Oct2012) |
B164
D120
D123
D470
D475
D476
D477
D480
D481
D483
D484
D485
D487
D488
Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR UPDATING CERTAIN D11R TRACK-TYPE TRACTORS WITH THE PLUG RESISTANT RADIATOR CORES |
|
1353 | PS90121 |
NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: | When reporting the repair, use "PS90121" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 28Aug2012 Service Letter. Changes have been made to the Service Claim Allowances. |
TERMINATION DATE |
31Aug2014 |
PROBLEM
The existing radiator cores can become clogged on certain D11R Track-Type Tractors. The 2191073/">219-1073 Radiator Cores resist plugging. |
AFFECTED PRODUCT
Model | Identification Number |
D11R | 7PZ00326, 328, 349, 363, 380-381, 385, 390, 396, 410, 415, 417-418, 423-425, 429, 438, 443, 448, 450, 453-454, 456, 471, 474-475, 478, 480-481, 483-485, 487, 492-493, 499-500, 509, 512, 521, 524, 527-528, 547-548, 551, 554, 560-561, 563-564, 584, 589, 603, 621, 635, 638, 640, 643, 645-647, 649-650, 652, 654, 662-663, 708, 727-728, 740, 747, 754, 760, 803, 814-816, 839, 841, 850-852, 857-858, 865, 867-869, 871-872, 874-875, 884-885, 926, 928, 954, 958, 968, 972, 991, 996-997, 1001, 1013-1014, 1029, 1037, 1039, 1042, 1044, 1050, 1052, 1056-1057, 1061, 1065, 1067, 1070, 1073-1074, 1086, 1093, 1095, 1097-1099, 1111, 1131, 1168, 1170, 1172, 1176, 1178, 1181-1182, 1194, 1196, 1198-1199, 1211-1212, 1224-1225, 1227, 1236, 1247, 1261, 1265, 1267, 1270-1271, 1275-1277, 1283-1285, 1287-1292, 1310, 1312, 1320, 1322-1323, 1349, 1354, 1365, 1367-1369, 1372-1373, 1380, 1397, 1404, 1408-1412, 1416, 1420, 1440-1452, 1458-1464, 1466-1467, 1469-1470, 1474, 1477, 1491, 1493, 1498-1501, 1504, 1508, 1586, 1593, 1597, 1607, 1624, 75001-75012, 75014, 75018, 75023-75024, 75027, 75030, 75036-75040, 75044, 75046 9TR00199, 209-212, 215, 217, 220, 224, 227-229, 233, 240-241, 266-267, 272, 285, 288-289, 292-293, 295, 313, 316, 319, 334-335, 339-340, 343-345, 349, 355-356, 358, 361, 363-366, 369-370, 374, 378-379, 383, 390, 426, 75002, 75004, 75006 |
D11R CD | 9XR00160-00161, 163, 168, 172, 174-175, 179-180, 185-188, 75001-75002 AAF00132, 136-137, 141, 143-145, 148, 150, 152, 163-164, 166, 170, 177-178, 189-190, 200-201, 203, 207-208, 212-213, 223-227, 229, 232, 236-240, 243-245, 249, 256, 259, 261-262, 271, 75001-75004, 75006-75008 |
D11T | GEB00187-00191, 234, 252-253, 256-257, 259, 272, 278, 284, 287, 290, 296, 298-300, 303, 319, 341, 353, 356-358, 370, 386, 399-401, 409, 411-413, 420-421, 428, 436, 440, 442, 452, 461, 498, 516-517, 586, 588, 590, 593, 623, 631, 659, 662-664, 713-714, 718, 721, 727, 732, 735, 753, 782, 789-792, 831, 839, 845-846, 862, 864, 886, 889, 914-915, 920, 934, 944, 952, 959, 962, 971, 973, 1003, 1006 |
PARTS NEEDED
Qty |
Part Number | Description |
12 | 2191073 | CORE AS-RDTR |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to Disassembly & Assembly manual, "Radiator Core - Remove and Install" for your specific machine. |
SERVICE CLAIM ALLOWANCES
0-60 mo |
||||||
61-72 mo |
NOTE: This is a 8.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |