PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAD FOR THE LIFT CYLINDER ON CERTAIN 973D TRACK LOADERS
Usage:
REBE8397-02
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| 03Oct2012 |
| (Revised 06May2013) |
U-520
A-411
D-443
O-477
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAD FOR THE LIFT CYLINDER ON CERTAIN 973D TRACK LOADERS |
|
| 5104 5102 | PS52303 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52303" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 03Dec2012 (Revised 04Dec2012) Service Letter. Changes have been made to the Title, Problem, and the Action Required to change the name from tilt cylinder to lift cylinder. |
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TERMINATION DATE |
| 31Oct2014 |
PROBLEM
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| The existing lift cylinder can allow metal to metal contact between the head and rod on certain 973D Track Loaders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 973D | LCP00100-00284 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 7Y5116 | RING-BACK UP |
| 1 | 9X3604 | SEAL AS |
| 1 | 0875550 | RING-BACK UP |
| 1 | 0951635 | SEAL-O-RING |
| 1 | 1183944 | RING |
| 1 | 1709844 | SEAL-BUFFER |
| 1 | 2330622 | SEAL-WIPER |
| 1 | 2659683 | RING-WEAR (HEAD) |
| 1 | 3555820 | SEAL-U-CUP |
| 1 | 3937818 | HEAD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the 290-6620 Head with a new 393-7818 Head in the 289-2080 or 289-2079 Cylinder Group. Replace all other lift cylinder seals as needed. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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