PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR ON CERTAIN 345B, 345B SERIES II, 385B L AND 5090B EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR ON CERTAIN 345B, 345B SERIES II, 385B L AND 5090B EXCAVATORS

Usage:

SEBE9067-01

February 19, 2005
(Revised May 2005)
U-46
A-34
O-40


 
Before or
after failure

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR ON CERTAIN 345B, 345B SERIES II, 385B L AND 5090B EXCAVATORS

1405
PS41652
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS41652" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the February 19, 2005 Service Letter. Changes have been made to the Affected Product Section.

TERMINATION DATE

February 28, 2007

PROBLEM

The alternator needs to be replaced on certain 345B, 345B Series II, 385B L and 5090B Excavators. A new, more robust alternator with better reliability needs to be installed.

AFFECTED PRODUCT

Model Identification Number
345B 05A12091, 12322, 12718, 12734, 12735, 12848, 12931, 13030, 13031
345B L  2SW97-219

7KS166-1125

BFG333-404

345B Series II 05A13132, 13219, 13495, 13549, 13550, 13605

0EM111, 112, 494, 495, 505, 681, 689, 691, 1086, 1087, 1155, 1156

345BL Series II CCC247-1157

DET102-114

FEE222-247

385B CLS206-264

RCD153-251

0EM443, 649, 970, 971

385B L FDL151-260

MYA291, 292

5090B CLD312-348

SJY106, 107

PARTS NEEDED

Qty

Part Number Description
1 0R4843 Alternator Group

ACTION REQUIRED

Follow the procedure describe in the Disassembly and Assembly section of the Service Manual. The new alternator can be fit without any additional change on the machine. Refer to RENR5408 for the 385B and 5090B. Refer to RENR1223 for the 345B and 345B Series II.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-4,000

0-24 Months

100%
2.0
       
4001-6000

25-36 Months

33.3%
1.0
0
0
50.0%
1.0
NOTE: This is a 2.0hour job.
NOTE: In case of previous replacement of the alternator by the old alternator, hour limit can apply to parts hours.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A CHECK VALVE KIT ON CERTAIN C9 MACHINE AND INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A CHECK VALVE KIT ON CERTAIN C9 MACHINE AND INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE STICK THAT MAY CRACK ON CERTAIN 330C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE STICK THAT MAY CRACK ON CERTAIN 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPPER DISPLAY MONITOR ON CERTAIN M313C, M315C, M316C, M318C, AND M322C WHEELED HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE UPPER DISPLAY MONITOR ON CERTAIN M313C, M315C, M316C, M318C, AND M322C WHEELED HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TOP PISTON RING ON CERTAIN 3126 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE TOP PISTON RING ON CERTAIN 3126 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE STICK FOOT WHICH MAY CRACK ON CERTAIN 345B EXCAVATORS, 345B SERIES II EXCAVATORS, AND W345B SERIES II MATERIAL HANDLERS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE STICK FOOT WHICH MAY CRACK ON CERTAIN 345B EXCAVATORS, 345B SERIES II EXCAVATORS, AND W345B SERIES II MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE 3E7807 PRESSURE SWITCH ON CERTAIN 5110B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR RELOCATING THE 3E7807 PRESSURE SWITCH ON CERTAIN 5110B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1970197 SPOOL FOR HYDRAULIC LOCK FUNCTION ON CERTAIN 312C, 315C, 318C, 320C, 321C, 322C, 325C AND 330C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1970197 SPOOL FOR HYDRAULIC LOCK FUNCTION ON CERTAIN 312C, 315C, 318C, 320C, 321C, 322C, 325C AND 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REINFORCING THE CONSTRUCTION FRAME ON CERTAIN PW2507 QUICK COUPLERS PRODUCT SUPPORT PROGRAM FOR REINFORCING THE CONSTRUCTION FRAME ON CERTAIN PW2507 QUICK COUPLERS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE WELD JOINTS OR PLATES THAT MAY CRACK ON THE BOOM ON CERTAIN 320C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE WELD JOINTS OR PLATES THAT MAY CRACK ON THE BOOM ON CERTAIN 320C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING LINE RELIEF VALVES ON CERTAIN 345B, 345B L, 345B SERIES II, AND 345B L SERIES II HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING LINE RELIEF VALVES ON CERTAIN 345B, 345B L, 345B SERIES II, AND 345B L SERIES II HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLASTIC LUNCH BOX PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLASTIC LUNCH BOX PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 1772708 VALVE GROUP FROM DEALER STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 1772708 VALVE GROUP FROM DEALER STOCK
PRODUCT IMPROVEMENT PROGRAM FOR IMPROVING THE BOOM AND STICK CYCLE TIMES IN COLD WEATHER BY REPLACING THE PILOT LINES ON CERTAIN M325C MATERIAL HANDLERS PRODUCT IMPROVEMENT PROGRAM FOR IMPROVING THE BOOM AND STICK CYCLE TIMES IN COLD WEATHER BY REPLACING THE PILOT LINES ON CERTAIN M325C MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE FRONT BAFFLE AREA ON THE BOOM ON CERTAIN 330C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING THE FRONT BAFFLE AREA ON THE BOOM ON CERTAIN 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW BRACKETS ON THE ARM REST IN ORDER TO PROTECT THE WIRING HARNESS ON CERTAIN 320C, 322C, 322C L, 325C, AND 330C LOG LOADERS PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW BRACKETS ON THE ARM REST IN ORDER TO PROTECT THE WIRING HARNESS ON CERTAIN 320C, 322C, 322C L, 325C, AND 330C LOG LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL AND IMPROVED CASE DRAIN LINES ON CERTAIN M300 WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL AND IMPROVED CASE DRAIN LINES ON CERTAIN M300 WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL AND IMPROVED CASE DRAIN LINES ON CERTAIN M300C WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW PUMP DRIVE SHAFT SEAL AND IMPROVED CASE DRAIN LINES ON CERTAIN M300C WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM REWORKING THE AIR INLET TO PREVENT HEATER RELAY FAILURES ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C AND 321C EXCAVATORS PRODUCT IMPROVEMENT PROGRAM REWORKING THE AIR INLET TO PREVENT HEATER RELAY FAILURES ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C AND 321C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C, AND 321C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE GOVERNOR MOTOR THAT MAY FAIL ON CERTAIN 311C, 312C, 314C, 315C, 318C, 320C, AND 321C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 249-7123 STRUT FOR THE DOOR ON CERTAIN 320C, 322C, 325C, AND 330C FORESTRY EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 249-7123 STRUT FOR THE DOOR ON CERTAIN 320C, 322C, 325C, AND 330C FORESTRY EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 249-6480 PRODUCT LINK KITS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 249-6480 PRODUCT LINK KITS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS PLASTIC CAB PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING VARIOUS PLASTIC CAB PANELS ON CERTAIN 312C, 315C, AND 318C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND ADJUSTING THE CARRIER ROLLER WHICH MAY BE MISALIGNED ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, AND 5090B EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND ADJUSTING THE CARRIER ROLLER WHICH MAY BE MISALIGNED ON CERTAIN 365B L, 365B L SERIES II, 385B, 385B L, AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING SWINGFRAME CRACKS AT THE BOOM CYLINDER MOUNTS ON CERTAIN 5110B EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING SWINGFRAME CRACKS AT THE BOOM CYLINDER MOUNTS ON CERTAIN 5110B EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.