PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 3512E HD PETROLEUM ENGINES, AND SPF743 TRAILER MOUNTED PUMPERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 3512E HD PETROLEUM ENGINES, AND SPF743 TRAILER MOUNTED PUMPERS

Usage:

TEBE6479-00

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24Jan2018

U-36

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP ON CERTAIN 3512E HD PETROLEUM ENGINES, AND SPF743 TRAILER MOUNTED PUMPERS
125H 1408 1250		PI32845

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32845" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32845" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jul2018	31Jan2019

PROBLEM

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The existing high pressure fuel pump can fail on certain 3512E HD Petroleum Engines, and SPF743 Trailer Mounted Pumpers. If the existing high pressure fuel pump fails it can/will cause downtime and potentially more damage to the fuel system.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
3512 HD	SK300103, 107, 110 SK500107

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*****Group 2*****
3512 HD	SK300104, 108
SPF743	MLX00101, 107

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*****Group 3*****
SPF743	MLX00106

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*****Group 4*****
3512 HD	SK300102

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	0L1351	BOLT
1	0S1594	BOLT
2	0S1625	BOLT
3	1A2029	BOLT
2	1P2841	SPACER
2	2S7593	WASHER-HARD
2	3B1915	BOLT
6	3E9865	LOCKNUT
1	3P1156	SEAL-O-RING
8	4P0692	CLAMP AS
1	5B3254	NUT-JAM
10	5M2894	WASHER-HARD
6	5M3062	BOLT-HEX HEAD
4	5P2424	BOLT
1	5P8118	SEAL-O-RING
2	5P8245	WASHER-HARD
1	5R5107	ADAPTER-SPL
2	6V5684	BOLT-HEX HEAD
1	6V8260	SEAL-O-RING
4	6V8397	SEAL-O-RING-ORFS
1	6V8626	ADAPTER-ELBOW
1	6V8732	ADAPTER-STR
1	6V9200	ADAPTER-ELBOW
2	6V9829	CAP-ORFS
2	6V9831	CAP-ORFS
1	6V9843	ADAPTER-TEE
1	6V9852	ADAPTER-ELBOW
6	7E3222	MOUNT-SHOCK
6	7J9108	SEAL-O-RING-ORFS
1	7K9197	ADAPTER-ELBOW
2	8S9191	BOLT
1	8T1889	CLIP-2 PIECE
1	8T1890	CLIP-2 PIECE
13	8T4205	WASHER-HARD
4	8T4223	WASHER-HARD
5	8T4896	WASHER-HARD
1	8T7489	ADAPTER-STR
2	8T7971	WASHER-HARD
1	9G5127	BREATHER
3	9U7079	CAP-TAPERED
2	9X6772	STRAP-CABLE
2	9X8873	BOLT-HEX HEAD
1	1149224	SPACER
1	1222222	ADAPTER-STR
1	1458833	ADAPTER-STR
1	2147566	SEAL-O-RING-STOR
7	2287089	SEAL-O-RING-ORFS
11	2287091	SEAL-O-RING-ORFS
1	2287101	SEAL-O-RING-STOR
1	2353546	SEAL-O-RING
4	2385080	SEAL-O-RING-STOR
5	2385081	SEAL-O-RING-STOR
2	2385084	SEAL-O-RING-STOR
1	2594598	SEAL-O-RING
2	3196698	BOLT-HEX HEAD
2	3443445	SPACER-WASHER
3	3523969	CLIP-LADDER
1	3535439	ADAPTER-STR
1	3537954	GROMMET
1	3552701	SENSOR GP-PRESS
1	4445604	LINE AS-FUEL
1	4554674	BRACKET
2	4866748	PLATE
1	4944923	HOSE AS-FUEL
1	4997636	VALVE GP-CHECK-E
1	5002694	VALVE-CHECK
1	5026341	BRACKET AS
1	5026342	TUBE AS-FUEL
1	5099459	VALVE-CHECK
1	5108258	TUBE AS-FUEL
1	5113226	ADAPTER-CROSS
1	5200137	TUBE AS-FUEL
1	5200138	HOSE AS-FUEL
1	5200139	HOSE AS-FUEL
1	5200140	HOSE AS-FUEL
1	5200141	HOSE AS-FUEL
1	5200142	HOSE AS-FUEL
1	5208077	HARNESS AS
1	5211843	BRACKET AS
1	5215433	PUMP GP-FUEL
1	5265086	BRACKET AS
1	5265087	HARNESS AS
1	5265088	HARNESS AS
2	5265089	BRACKET
1	5359497	BLOCK
1	5359498	BRACKET
1	LINE1_HPFPTOCOOLER	See Table 8 in Special Instruction
1	LINE2_COOLERTORETURN	See Table 9 in Special Instruction
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	0L1351	BOLT
2	0S1625	BOLT
1	1A2029	BOLT
2	1P2841	SPACER
2	2S7593	WASHER-HARD
6	3E9865	LOCKNUT
5	5B3254	NUT-JAM
5	5M2894	WASHER-HARD
10	5M3062	BOLT-HEX HEAD
5	5P2424	BOLT
1	5P8118	SEAL-O-RING
2	5P8245	WASHER-HARD
4	5P8247	WASHER-HARD
1	5R5107	ADAPTER-SPL
2	6V5684	BOLT-HEX HEAD
1	6V8260	SEAL-O-RING
6	7E3222	MOUNT-SHOCK
1	7K9197	ADAPTER-ELBOW
8	8T4205	WASHER-HARD
6	8T4223	WASHER-HARD
6	8T4896	WASHER-HARD
1	9G5127	BREATHER
3	9X6772	STRAP-CABLE
1	1458833	ADAPTER-STR
1	2353546	SEAL-O-RING
1	2594598	SEAL-O-RING
2	3196698	BOLT-HEX HEAD
2	3443445	SPACER-WASHER
2	3523969	CLIP-LADDER
1	3535439	ADAPTER-STR
1	4554674	BRACKET
1	5208077	HARNESS AS
1	5211843	BRACKET AS
1	5265086	BRACKET AS
1	5265087	HARNESS AS
1	5265088	HARNESS AS
2	5265089	BRACKET
1	5359497	BLOCK
1	5359498	BRACKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	HPFPUMPUPDATEKIT	Kit (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	5215433	PUMP GP-FUEL
1	HPFPPLKIT	Kit (See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Before completing any maintenance procedure, review the engine and equipment Operation and Maintenance Manuals, and follow all safety information and safe work practices.

Group 1 and Group 2: Follow the information in Special Instruction, M0085815.

Group 3: The parts should have already been provided to the dealer. If the dealer does not have the parts, have the Dealer Technical Communicator (TC) submit a request for the parts to CPI number 391596 through CPI Feedback within the Service Information Management System (SIMSi).

Follow the information in Special Instruction, M0085815.

Group 4: The High Pressure Fuel Pump is obtained through the parts DC. The PL Kit should have already been provided to the dealer. If the dealer does not have the PL Kit, have the Dealer Technical Communicator (TC) submit a request for the parts to CPI number 391596 through CPI Feedback within the Service Information Management System (SIMSi).

Follow the information in Special Instruction, M0085815.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 50.0-hour job for Group 1

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 23.0-hour job for Group 2

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 23.0-hour job for Group 3

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 50.0-hour job for Group 4

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HIGH PRESSURE FUEL PUMP

MODELS INVOLVED - CERTAIN 3512E HD PETROLEUM ENGINES, AND SPF743 TRAILER MOUNTED PUMPERS

Dear Cat Product Owner:

The high pressure fuel pump needs to be replaced on the products listed below. The existing pump can fail causing downtime and potentially causing damage to the fuel system. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 24Jan2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 24Jan2018 Service Letter