PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C175-20 GENERATOR SETS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C175-20 GENERATOR SETS

Usage:

TEBE6573-00

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01Feb2018

A-38

O-44

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP ON CERTAIN C175-20 GENERATOR SETS
1304		PI32848

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32848" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32848" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2018	28Feb2019

PROBLEM

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The oil pump needs to be replaced on certain C175-20 Generator Sets. The existing oil pump can cause low oil pressure due to cavitation erosion resulting in fouled check and regulating valves.

AFFECTED PRODUCT

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Model	Identification Number
C175-20	BXR01054-01064, 1067, 1069-1070, 1072, 1075, 1077-1078, 1080-1081, 1083-1086, 1089-1095, 1119, 1122-1123, 1126, 1129, 1131, 1133, 1136, 1847-1849, 1851, 1855, 1867, 1870, 1873-1874, 1876

PARTS NEEDED

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Qty	Part Number	Description
1	3E6751	SEAL-O-RING
2	6V3835	SEAL-O-RING
1	6V5055	SEAL-O-RING
4	0951687	SEAL-O-RING
1	1097411	SEAL-O-RING
1	1128186	SEAL-O-RING
2	2287090	SEAL-O-RING-ORFS
2	2589926	GASKET
2	2697885	SEAL-O-RING
1	5276204	PUMP GP-ENG OIL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Be sure to read and understand the Generator Set's Operation and Maintenance Manual safety information and safe work practices before starting the rework.

Remove and replace the oil pump in accordance with Disassembly and Assembly, RENR7466, "Engine Oil Pump - Remove" and "Engine Oil Pump - Install".

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 6.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OIL PUMP

MODELS INVOLVED - CERTAIN C175-20 GENERATOR SETS

Dear Cat Product Owner:

The oil pump needs to be replaced on the products listed below. The existing oil pump can cause low oil pressure due to cavitation erosion resulting in fouled check and regulating valves.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 01Feb2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 01Feb2018 Service Letter