Usage:
04Dec2012 |
(Revised 04Dec2012) |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTORS ON CERTAIN C27, C32 INDUSTRIAL ENGINES, PETROLEUM ENGINES, GENERATOR SETS AND PMC27 GENERATOR SETS |
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1251 1290 | PS52350 |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52350" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 04Dec2012 Service Letter. A change was made to the Action Required. |
TERMINATION DATE |
31Dec2014 |
PROBLEM
The existing fuel injectors can experience injector failures due to injector body cracking. If the existing injector fails it can result in complaints of high oil levels due to excessive fuel dilution. |
AFFECTED PRODUCT
Model | Identification Number |
C27 | A6X00101-00105 EGG00100 NAR00100-00119 T4Z00100, 200-227, 236 |
C32 | NST00100-00108 SDK00101-00198 |
PMC27 | N1B00100-00105, 107-118, 120-126, 128 |
PARTS NEEDED
Qty |
Part Number | Description |
2 | 1R1808 | FILTER-LUBE |
12 | 8S9191 | BOLT |
12 | 3594060 | INJECTOR GP-FUEL |
1 | BULK_OIL | DEO (Refer to the OMM for Refill Capacities) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
If excessive fuel dilution of engine oil is found reference the following to determine the cause of fuel dilution. Refer to Special Instruction, REHS3007, "Determining the Cause of Fuel Dilution of Engine Oil" Troubleshooting C27 and C32 Engines: UENR0505 C27 Petroleum Generator Set Engines UENR0504 C27 and C32 Industrial Engines KENR9192 C27 Generator Set Engines Once an injector(s) has been identified as having a cracked/leaking injector body, replace the failed injector(s). Inspect the remaining good injector serial numbers with Cat ET, (Injector Serial Numbers = Injector trim file name, (ie 6Cxxxxxxxxxx.trm)). If the remaining injector serial numbers fall within the serial number range below, replace at the same time. Refer to Image 1 for the serial number location on the top of the electronic unit injector. Injector Serial Numbers 6C001793971D through 6C002198297C NOTE: 8S-9191 Injector Hold Down Bolt must be replaced. Refer to Disassembly and Assembly, KENR8167 for the removal, installation, and tightening procedures. After the engine is reassembled, change the engine oil and filters. |
Image1 |
SERVICE CLAIM ALLOWANCES
0-24 mo |
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25-48 mo |
NOTE: This is a 10.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |