PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-7074 PLANET SHAFT AS ON CERTAIN CX31 TRANSMISSIONS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-7074 PLANET SHAFT AS ON CERTAIN CX31 TRANSMISSIONS

Usage:

REBE9229-00

16Jan2013


J367

 

Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 266-7074 PLANET SHAFT AS ON CERTAIN CX31 TRANSMISSIONS

3030 3160
PS43819
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43819" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jan2015

PROBLEM

The existing 266-7074 Planet Shaft As. can spall on certain CX31 Transmissions. If the existing Planet Shaft As. fails it can cause extensive damage to other internal components. The operation of the transmission will also be adversely affected.

AFFECTED PRODUCT

Model Identification Number
CX31 B3X00635-00636, 638-656, 658, 668-672, 674-680, 683-692

D9R00302

E2R00300-00302, 304, 306-312, 314

PTW00333-00335, 338-340, 342-345, 348-350, 354

PARTS NEEDED

Qty

Part Number Description
4 3S2708 PIN-SPRING
2 6V6228 SEAL-O-RING
1 7L9061 SEAL-O-RING
1 2492329 ELEMENT AS.-HYD
1 2663673 RING-SEAL (EXT)
1 2663675 RING-SEAL (INT)
1 2680226 SEAL
1 2723616 GASKET-REAR HSG
1 2747437 SEAL-LIP TYPE
2 2871531 FLUID-XMSN
4 3861404 SHAFT AS-PLANET
1 4201678 SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Install new 386-1404 Planet Shaft As. The new shafts have a harder surface finish to accommodate higher work loads. Also flash the latest transmission software. The new software raises the lower current value to prevent sticking of the retarder control spool.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-100000 miles,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 23.6-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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