PRODUCT SUPPORT PROGRAM FOR REPLACING THE BEARING RTD HARNESS ON CERTAIN C32, 3512C, AND 3516C GENERATOR SETS Caterpillar
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BEARING RTD HARNESS ON CERTAIN C32, 3512C, AND 3516C GENERATOR SETS
Usage:
TEBE8287-00
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09Oct2018
U-573
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Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BEARING RTD HARNESS ON CERTAIN C32, 3512C, AND 3516C GENERATOR SETS
1021 4459
PS46036
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46036" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31Oct2020
PROBLEM
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The existing bearing Resistive Temperature Device (RTD) harness will need to be replaced with a shielded harness on certain C32, 3512C, and 3516C Generator Sets. This harness is being replaced in order to reduce the chance of electrical noise on the RTD wiring.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 31% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Refer to the attached Rework Procedure.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-10000 hrs, 0-60 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.5-hour job for Group 1
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-10000 hrs, 0-60 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.5-hour job for Group 2
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
ACTION REQUIRED Important Safety Information
Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.
A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.
Safety precautions and warnings are provided in this instruction, on the product, and in the Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.
Therefore, the warnings in this publication, on the product, and in the OMM are not all inclusive. If a tool, procedure, work method, or operating technique not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use. The user should ensure that the product will not be damaged and that the product will not be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used. WARNING: The generator set must be isolated mechanically and electrically before and while the rework is performed. Follow the proper lockout tag out procedures to protect against the unexpected energizing or startup of the generator set. Failure to follow these warnings could result in injury to personnel during service. Attach a "Do Not Operate" warning tag to the machine start switch or the controls before you perform any service to the machine.
1. Locate the RTD module located in the generator enclosure. Once located, find the 40 pin Deutsch connection that goes into the RTD module. Using Image 1.2.1 find channels 7 and 8 for the wiring associated with the bearing RTDs.
Image1.2.1
2. Replace the bearing RTD wiring with shielded cable 134-6258. Two cables runs will need to be made, one for channel 7 and one for channel 8.
In order to make the connections for channel 7 and 8, you will need to remove the current sockets from the bearing RTD Deutsch connector shown in Image 1.3.1 (may appear differently depending on the generator model) and replace with the connection points utilizing shielded cable. Please note the shield will not be used at this connection point only at the RTD module as discussed in step 3.
Image1.3.1
3. When replacing the associated wiring with the shielded cable use sockets 9X-3402. Please note the ?shield? for the shielded cable only needs to be connected at the RTD Deutsch connector (shield location 30 for channel 7; shield location 40 for channel 8), again no need to connect the shield at the RTD connection. Use Image 1.4.1 as a reference for the connections.
