PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-3817 SEAWATER TUBE ON CERTAIN C12 COMPACT MARINE ENGINES
Usage:
REBE3161-00
Show/hide table
| 30Jan2008 |
U-52
A-44
D-42
O-48
TM-7
Show/hide table
| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-3817 SEAWATER TUBE ON CERTAIN C12 COMPACT MARINE ENGINES |
|
| 1380 3319 | PS51438 |
|
Show/hide table
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51438" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Jan2010 |
PROBLEM
Show/hide table
| The existing 243-3817 Seawater Tube can crack on certain C12 compact marine engines. If the seawater tube cracks, it can result in a seawater leak. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| C-12 | 9HP01118, 1207-1208, 1223, 1226-1228, 1244-1246, 1248-1249, 1251-1257, 1262-1265, 1267-1268, 1271-1272, 1329, 1331, 1333-1336, 1338-1339, 1341, 1343, 1409, 1411-1416, 1418-1419, 1421-1422, 1438, 1440, 1443, 1446, 1448-1450, 1452, 1458, 1474-1477, 1479, 1481-1483, 1486, 1488, 1493-1495, 1497, 1515, 1525, 1567, 1575, 1590, 1597-1598, 1603, 1605-1606, 1608-1611, 1613-1614, 1616, 1618, 1622-1623, 1630, 1633, 1640, 1642, 1645-1646, 1651-1652, 1656-1657, 1659-1660, 1668-1669, 1676-1677, 1684-1685, 1687-1688, 1696-1697, 1705, 1707-1708, 1710, 1712, 1714-1716, 1719, 1721-1723, 1725-1730, 1751, 1753, 1757-1760, 1763, 1774-1775, 1777-1787, 1798, 1801, 1809-1823, 1859, 1861-1867, 1869-1870, 1882-1883, 1886-1887, 1890, 1892, 1908-1935, 1937, 1941-1950, 1962, 1965, 1967, 1969-1970, 1976-1977, 1980-1981, 1984, 2021, 2023, 2026-2029, 2031-2034, 2036, 2038, 2040, 2064, 2078-2079, 2081, 2083-2084, 2087, 2089-2094, 2098-2099, 2105-2108, 2114, 2117-2119, 2126, 2128, 2131-2136, 2138, 2141, 2143-2147, 2149, 2155, 2159, 2172, 2185, 2193, 2197, 2199, 2204, 2208, 2249-2250, 2252, 2260, 2289, 2291-2292, 2296-2301, 2303, 2305-2314, 2316-2317, 2330, 2335, 2339-2343, 2345, 2347, 2351, 2353, 2356-2357, 2360-2361, 2363, 2366-2367, 2371-2373, 2375, 2377, 2379, 2390-2391, 2402-2411, 2413, 2415, 2417, 2419, 2423-2428, 2430, 2432-2437, 2439-2440, 2443, 2446-2447, 2454, 2457, 2486, 2488, 2490, 2492, 2496, 2498, 2501-2502, 2506, 2508, 2514, 2516-2518, 2521-2522, 2543-2544, 2546, 2548, 2557, 2559-2562, 2564, 2620, 2622-2623, 2625, 2630-2631, 2633, 2635, 2640, 2642-2643, 2645, 2647, 2649, 2655, 2700, 2702, 2704-2709, 2732-2735, 2738-2740, 2742-2747 |
| C12 | C1Z00101, 130-131, 136-150, 161-165, 167-174, 182-186, 188-189, 191-192, 195-196, 198, 200-203, 205-206, 208-215, 222-226, 229, 232-237, 240, 242, 244-261, 274-278, 287-295, 297, 301-308, 311, 326-333, 335, 337-352, 354-361, 368, 375-376, 379-380, 394-395, 414-457, 467-471, 487-488, 490, 492-493, 497, 503-521, 524-526, 534, 536, 546-548, 550, 552-553, 557, 559-569, 571-572, 574, 577, 579, 581-589, 591-592, 617-618, 620-621, 639-657, 659, 666, 673-683, 686, 695, 699, 701-702, 707-708, 710, 713-733, 738, 748, 751-753, 756-769, 772-773, 777, 779-785, 788, 820, 829, 831-833, 835, 837-838, 840-842, 845-846, 848, 850, 853, 855-858, 860-864, 866-869, 880-881, 886, 888-889, 891, 893-898, 900-915, 921-922, 924-925, 958, 960, 964-966, 969-970, 974, 979-980, 982, 984, 988-990, 992, 994-999, 1001-1002, 1004-1017, 1019, 1021, 1024-1025, 1037-1043, 1050, 1053, 1055, 1059, 1067-1068, 1071-1072, 1074-1091, 1096, 1100, 1105-1107, 1109-1110, 1113-1115, 1119, 1123, 1129, 1132, 1135, 1138-1139, 1141-1143, 1145, 1148, 1153, 1157-1158, 1168-1173, 1175, 1177, 1179, 1181, 1185-1186, 1196, 1199-1200, 1202, 1206, 1209, 1232-1233, 1235-1236, 1245, 1249, 1253, 1256, 1259, 1262, 1266, 1270-1272, 1274-1275, 1277, 1279-1284, 1286-1292, 1294, 1296, 1299-1300, 1302-1309, 1311-1313, 1315-1316, 1318-1333, 1338, 1340, 1343, 1345, 1347, 1349-1351, 1353-1354, 1357-1358, 1360-1361, 1364-1367, 1370-1371, 1380, 1382-1391, 1396-1399, 1402-1413, 1417-1418, 1421, 1424-1429, 1431, 1433-1437, 1439, 1443-1444, 1447, 1450, 1453, 1455, 1457-1461, 1463, 1468-1469, 1484-1486, 1488, 1490-1494, 1496-1497, 1499, 1501, 1503-1510, 1512, 1514-1515, 1517-1525, 1527-1530, 1532-1536, 1542-1543, 1545, 1547, 1551-1564, 1572-1577, 1582-1583, 1585-1586, 1588-1607, 1612-1613, 1616, 1625-1627, 1629, 1632-1633, 1635, 1637-1639, 1643, 1645, 1648-1649, 1655, 1657, 1661-1662, 1665-1667, 1670, 1672, 1675, 1677, 1687, 1695, 1697, 1699, 1702-1703, 1705, 1707, 1713, 1715, 1717, 1721, 1723-1724, 1728, 1731-1733, 1736-1737, 1739, 1742, 1744-1745, 1747, 1751-1752, 1754-1755, 1757-1762, 1764-1765, 1767-1768, 1778, 1782, 1787-1789, 1792, 1795-1796, 1813, 1815-1816, 1820-1824, 1826, 1828, 1831-1832, 1834, 1836-1837, 1849-1851, 1853-1856, 1858-1859, 1862-1866, 1868 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 1 | 3204797 | TUBE AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Refer to Image1 below for reference during removal and installation of the seawater tube. 1. Remove the two hose clamps #1 from hose #2. 2. Remove two bolts and washers #3 from retaining flange. 3. Remove two bolts, nuts, washers and 2 piece clamp #4 from the tube assembly. 4. Remove the 243-3817 tube assembly #5 from the Aftercooler #8 and hose #2. 5. Remove the sleeve #6 from old tube assembly #5 (sleeve to be reused on installation of new tube assembly 320-4797). 6. Lubricate and install new O-Ring 6L1651 #7 onto new 320-4797 Tube As.. 7. Reinstall sleeve item #5 (reused from old Tube As.) onto new 320-4797 Tube As. 8. Install new 320-4797 Tube As. into Aftercooler #8 and hose #2. 9. Reinstall two bolts, nuts, washers and 2 piece clamp #4 onto the new Tube assembly. 10. Reinstall two bolts and washers #3 into retaining flange. 11. Reinstall the two hose clamps #1 onto hose #2. |
Show/hide table
|
| Image1 |
SERVICE CLAIM ALLOWANCES
Show/hide table
0-24 mo |
||||||
Show/hide table
| NOTE: This is a 1.0-hour job | ||||||
| 1. Reasonable travel and mileage is covered up to $200 per vessel. Please note the sister engine serial number installed in the boat in the claim story as only one trip will be covered for a pair of engines in a vessel. 2. Maximum engine and engine room cleanup reimbursement is $1000 per vessel. 3. Replacement of other damaged components to be submitted as a policy claim through local Cat service Rep. 4. Must include additional documentation (invoice) for detailing engine and engine room in the claim submittal. 5. Only the parts listed in this program are allowed unless prior approval by local Cat Rep. for additional damage caused by seawater leak. |
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST COMBUSTION GROUPS ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SISU CHASSIS PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST COMBUSTION GROUPS ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SISU CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPROGRAMMING CUSTOMER COMMUNICATION MODULE 164-8940 FOR COMPATIBILITY WITH CERTAIN 3508B LOCOMOTIVE ENGINES WITH AN ADEM III CONTROL PRODUCT IMPROVEMENT PROGRAM FOR REPROGRAMMING CUSTOMER COMMUNICATION MODULE 164-8940 FOR COMPATIBILITY WITH CERTAIN 3508B LOCOMOTIVE ENGINES WITH AN ADEM III CONTROL
PRODUCT IMPROVEMENT PROGRAM FOR SAFETY RECALL ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN FREIGHTLINER CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR SAFETY RECALL ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN FREIGHTLINER CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING EXHAUST COMBUSTION GROUPS INCLUDING EXTENSION PIPES ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN FREIGHTLINER CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING EXHAUST COMBUSTION GROUPS INCLUDING EXTENSION PIPES ON CERTAIN 2007 C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN FREIGHTLINER CHASSIS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INLET ELBOW FOR THE FUEL TRANSFER PUMP ON CERTAIN C13 2007 INTERNATIONAL TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE INLET ELBOW FOR THE FUEL TRANSFER PUMP ON CERTAIN C13 2007 INTERNATIONAL TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE BREAKER CONNECTOR MOUNTING BOLTS AND INTERFACE WIRING CABLES ON CERTAIN 3516B AND 3516C PACKAGE GENERATOR SETS WITH 4000 AMP BREAKERS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE BREAKER CONNECTOR MOUNTING BOLTS AND INTERFACE WIRING CABLES ON CERTAIN 3516B AND 3516C PACKAGE GENERATOR SETS WITH 4000 AMP BREAKERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE VIBRATION DAMPER AND INSTALLING THE NEW SPACER AND BOLTS ON CERTAIN 3126B, C7, AND C9 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE VIBRATION DAMPER AND INSTALLING THE NEW SPACER AND BOLTS ON CERTAIN 3126B, C7, AND C9 MARINE ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE ALTERNATOR/START RELAY CIRCUIT BREAKER, START RELAY, AND INLET AIR HEATER CIRCUIT BREAKER ON CERTAIN C7 AND C9 MARINE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE ALTERNATOR/START RELAY CIRCUIT BREAKER, START RELAY, AND INLET AIR HEATER CIRCUIT BREAKER ON CERTAIN C7 AND C9 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REDUCTION OF AFTERCOOLER CONDENSATE ON CERTAIN C12/3196 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR REDUCTION OF AFTERCOOLER CONDENSATE ON CERTAIN C12/3196 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING PLC SOFTWARE ON CERTAIN ISO SWITCHGEAR (CAT POWER MODULES 297-6974, 298-2714, AND 300-7399) PRODUCT SUPPORT PROGRAM FOR REPLACING PLC SOFTWARE ON CERTAIN ISO SWITCHGEAR (CAT POWER MODULES 297-6974, 298-2714, AND 300-7399)
PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF THE LOW PRESSURE ACTUATORS (LPA) FOR THE INTAKE VALVE ON CERTAIN C13 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF THE LOW PRESSURE ACTUATORS (LPA) FOR THE INTAKE VALVE ON CERTAIN C13 TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING TOUCHSCREEN PROCESSORS ON CERTAIN ISO SWITCHGEAR PRODUCT SUPPORT PROGRAM FOR REPLACING TOUCHSCREEN PROCESSORS ON CERTAIN ISO SWITCHGEAR
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN C6.6 ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 3508B MARINE GENSETS AND 3516B MARINE PROPULSION ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL FILTER ON CERTAIN 3508B MARINE GENSETS AND 3516B MARINE PROPULSION ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C6.6 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C6.6 ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING 289-3607 FLEXPLATES ON CERTAIN C10 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING 289-3607 FLEXPLATES ON CERTAIN C10 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 5N-3765 GENERATOR SET COUPLING WITH A 247-0308 COUPLING ON CERTAIN G3520C GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 5N-3765 GENERATOR SET COUPLING WITH A 247-0308 COUPLING ON CERTAIN G3520C GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENGINE CONTROL SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BUS CHASSIS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENGINE CONTROL SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BUS CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING OIL FILL TUBES ON CERTAIN 2007 C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING OIL FILL TUBES ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING OIL FILL TUBES ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD) BODY AND HEAD ON CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD) BODY AND HEAD ON CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C4.4 AND C6.6 ENGINE INSTALLATIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C4.4 AND C6.6 ENGINE INSTALLATIONS
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES