Usage:
26Feb2008 |
(Revised 27Feb2008) |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD) BODY AND HEAD ON CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS |
|
1061 1087 | PI31453 |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31453" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31453" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 26Feb2008 Service Letter. Changes have been made to Parts Needed. |
COMPLETION DATE |
TERMINATION DATE |
31Aug2008 | 28Feb2009 |
PROBLEM
The combustion group ARD body material may be subjected to temperatures that are high enough to degrade prematurely. |
AFFECTED PRODUCT
Model | Identification Number |
C13 | LEE01357, 3202, 3228, 4157, 4187, 4192, 4204, 4208, 4222, 4233, 4239, 4249, 4254, 4257, 4285, 4292, 4297, 4304, 4310, 4348, 4420, 4422, 4438, 4504, 4694, 4742, 5163, 5255, 5799, 6035, 6142, 6175, 6180, 6239, 6715, 6767, 6774 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 2P1314 | CONNECTOR |
4 | 3E4352 | WASHER-HARD |
4 | 3J7352 | CONNECTOR |
2 | 3T0849 | BOLT-SOCKET HEAD |
1 | 5P4116 | WASHER-HARD |
1 | 6V5215 | BOLT |
4 | 6V9027 | SEAL-O-RING |
1 | 7X2619 | BOLT |
1 | 9X8256 | WASHER |
8 | 9X8267 | WASHER |
2 | 0307946 | ELBOW |
2 | 2147566 | SEAL-O-RING-STOR |
2 | 2147568 | SEAL-O-RING-STOR |
6 | 2840761 | BOLT-HEX HEAD |
1 | 2872861 | BRACKET AS. |
1 | 2872869 | TUBE AS.-AIR |
2 | 2890728 | NUT-HEX |
1 | 2892526 | TUBE AS-COMB |
1 | 2893107 | GASKET |
2 | 2903930 | BOLT-HEX HEAD |
5 | 2915204 | LOCKNUT-HEX FLG |
5 | 2934967 | STUD-TAPERLOCK |
2 | 2967780 | GASKET |
1 | 3008688 | CLAMP-V-BAND |
1 | 3032258 | SHIELD-HEAT |
1 | 3074451 | HEAD AS-COMB |
1 | 3080796 | MANIFOLD |
1 | 3127963 | BODY-MACHINED |
1 | 3133637 | CONNECTOR-FILTER |
1 | 3133640 | CONNECTOR AS. |
1 | 3133641 | CONNECTOR AS. |
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Inspect the fuel manifold. The fuel manifold should be 308-0796. If this is not the fuel manifold on the engine replace it with all required parts. List is below. Qty Item No Name 1 2P-1314 CONNECTOR 4 3J-7352 CONNECTOR 4 6V-9027 SEAL-O-RING 2 030-7946 ELBOW 2 214-7566 SEAL-O-RING-STOR 2 214-7568 SEAL-O-RING-STOR 1 308-0796 MANIFOLD 1 313-3637 CONNECTOR-FILTER 1 313-3640 CONNECTOR AS. 1 313-3641 CONNECTOR AS. 1. Remove combustion body group (ARD) by referencing RENR9706 "Combustion Body Group (ARD) - Removal Procedure". 2. Remove the ARD extension pipe assembly. 3. Install 303-2258 Heat Shield on the new 312-7963 ARD Body with 284-0761 Bolts and 9X-8267 Washers. Tighten to a torque of 12 +/- 1 Nm. 4. Install combustion head group (ARD) by following steps 1-3 in media RENR9706 "Combustion Head Group (ARD) ? Installation Procedure". 5. Install combustion body group (ARD) by referencing media RENR9706 "Combustion Body Group (ARD) ? Installation Procedure". 6. Replace ARD combustion air tube assembly with replacement PN 289-2526. 7. Perform ARD ignition test in CAT ET. |
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 8.5-hour job | |||||
Dealer to perform most economical repair. Description___________________SMCS Code______Hours Wash__________________________107P-074_______0.3 Troubleshooting/ECM Download__107P-035_______0.6 ECM Flash_____________________1901-591_______0.5 Perform rework procedure______108B-010_______6.6 |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING AFTERTREATMENT REGENERATION DEVICE (ARD)BODY AND HEAD. MODELS INVOLVED - CERTAIN 2007 C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN WESTERN STAR CHASSIS Dear Caterpillar Product Owner: The Aftertreatment regeneration device (ARD) body and Head needs to be replaced. The existing ARD body and head may may be subjected to temperatures that are high enough to degrade prematurely. You will not be charged for the service performed. If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days. If you have had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact Caterpillar at this toll free number (800) 447-4986. If you no longer own the truck with this engine, please contact Caterpillar at this toll free number (800) 447-4986. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 26Feb2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 26Feb2008 Service Letter |