PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING ENGINE ACTUATORS FOR DAMAGE TO THE SOLENOIDS
Usage:
REBE3272-01
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| 28Feb2008 |
| (Revised 07Mar2008) |
U-106
A-85
D-82
O-94
TT-10
TM-8
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING ENGINE ACTUATORS FOR DAMAGE TO THE SOLENOIDS |
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| 1130 7750 | PI70250 |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 28Feb2008 Service Letter. Changes have been made to the distribution mail codes. |
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TERMINATION DATE |
| 31May2008 |
PROBLEM
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| The existing actuator packaging may not provide adequate protection for the electrical solenoids on the actuators during shipment to the dealers on certain engine actuators. If the actuator package is dropped, the electrical solenoids may contact the inside of the package. This contact may result in damage to the solenoid. Refer to example in Image1. |
ACTION REQUIRED
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| Inspect the following actuators for damage to the solenoids: 2334482, 2501330, 2638280, 10R2924, 10R2925, 10R2926, 10R2927, 10R2929, 10R3578, 10R3739, 10R3740, 10R3742, 10R3744, 10R3741, 2658063, 2764367, 2764372, 2764373, 3032442, 3032443. When Reporting this failure, use PI7XXXX as the Part Number, 7755 as the Group Number and 56 as the Warranty Claim Description Code. Inspect Actuators for damage as shown in Image1. If no damage is identified, carefully return part to original packing and return parts to inventory. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts removed from dealer parts stock. |
PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. NACD Dealers return parts to the following address: Caterpillar Inc. ATTN: Supplier Recovery Service Claims Room 8201 N. University Peoria, IL 61615 NOTE: Include Program Number (PI7XXXX) on packaging for returned parts. |
Caterpillar Information System:
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