PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENGINE CONTROL SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BUS CHASSIS
Usage:
REBE3194-03
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| 02Jan2008 |
| (Revised 21Feb2008) |
U-1
A-1
TT-1
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING THE ENGINE CONTROL SOFTWARE ON CERTAIN C9 ON-HIGHWAY TRUCK ENGINES INSTALLED IN BUS CHASSIS |
|
| 7942 | PS42591 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42591" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 02Jan2008 (Revised 08Feb2008) Service Letter. Changes have been made to Affected Product, Action Required, and Parts Needed. |
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TERMINATION DATE |
| 31Jan2010 |
PROBLEM
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| Under certain running conditions, the control software can cause the engine to produce excess soot on certain C9 on-highway engines installed in bus chassis. The excess soot production can cause higher than normal soot loading of the diesel particulate filter. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C9 | MTB00106, 1007-1014, 1016-1041, 1043-1044, 1046, 1048-1050, 1054-1055, 1058-1061, 1063-1066, 1069, 1072-1075, 1087-1090, 1093-1095, 1097, 1103-1104, 1118, 1120, 1123-1127, 1133-1134, 1136, 1140-1141, 1144, 1146-1147, 1150, 1159-1162, 1172-1176, 1179-1181, 1183-1184, 1186, 1188, 1190-1196, 1198-1202, 1205-1208, 1217, 1221, 1227-1233, 1235, 1238, 1240-1241, 1244-1245, 1248-1252, 1255-1256, 1261-1265, 1267, 1269, 1272-1273, 1278, 1285-1289, 1293, 1298, 1301-1306, 1311-1322, 1324-1343, 1345-1353, 1355-1363, 1365-1366, 1368, 1371-1372, 1374, 1380-1381, 1384-1386, 1396, 1398-1400, 1402, 1404, 1406, 1409, 1411, 1415, 1418, 1420-1421, 1425-1426, 1428-1429, 1431-1432, 1434-1442, 1444, 1448-1451, 1455-1456, 1475, 1490, 1537, 1553, 1577, 1652, 1654-1656 |
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| *******Group 2******* | |
| C9 | MTB01000, 1004-1005, 1042, 1045, 1047, 1051-1053, 1056-1057, 1062, 1067-1068, 1070-1071, 1076-1078, 1091, 1099, 1101, 1109-1110, 1117, 1119, 1121-1122, 1128-1129, 1131-1132, 1143, 1149, 1443, 1445-1447, 1452-1454, 1457-1464, 1467-1470, 1473-1474, 1476-1477, 1480, 1482-1483, 1486-1489, 1491-1494, 1497-1498, 1521, 1544, 1555, 1557-1559, 1575, 1578, 1650, 1700-1706, 1853-1858, 1869, 1872, 1874, 1884, 1896, 1924-1925, 1935 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3191842 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3262663 | SOFTWARE GP-ELEK |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Use Cat Electronic Technician to install the updated 319-1842 Software on Group 1(Hybrid Electric Vehicle) and 326-2663 Software on Group 2(Non-Hybrid). |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
| NOTE: This is a 1.0-hour job for Group 1 | ||||||
| Dealer to perform most economical repair. Description______________SMCS CODE_____________Hours Software Flash___________7751-591______________1.0 |
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| *******Group 2******* | ||||||
| NOTE: This is a 1.0-hour job for Group 2 | ||||||
| Dealer to perform most economical repair. Description______________SMCS CODE_____________Hours Software Flash___________7751-591______________1.0 |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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