PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN 795F, AND 797F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST BELLOWS ON CERTAIN 795F, AND 797F OFF-HIGHWAY TRUCKS

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44971" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

This Revised Service Letter replaces the 27Jan2016 (Revised 22Nov2016) Service Letter. Changes have been made to the Service Claim Allowances.

TERMINATION DATE

Qty

Rework the following engines in dealer parts stock and/or dealer exchange inventory:


795F LAA/HAA
288-8962, 314-2486, 365-9324, 365-9325, 398-1019, 423-7577, 423-7578, 423-7580, 423-7582, 20R-1492, 20R-1493,20R4667 Service Replacement C175-16 Engines built JTL01000-01178, ZK401000-04022, HN300100-00106.

797F LAA/HAA
262-1300, 282-2060, 286-3503, 398-1020, 330-0200, 286-3503, 360-1647, 365-9323, 365-9326, 365-9327, 365-9328, 365-9329, 417-0588, 418-8764, 421-3013, 421-3014, 423-3501, 423-3502, 20R-1363, 20R-1494, 20R-1495, 20R-1496, 20R-1497, 20R4668 Service Replacement C175-20 Engines built LLM01000-01473 ZK300100-02092, HN400100-00125.

Replace the exhaust bellows and clamps.

Refer to Special Instruction, REHS7883 for the correct bellows replacement procedure.

Refer to Special Instruction, REHS9564 for additional information pertaining to bellows inspection and installation.

Submit a claim for the engines reworked in dealer parts stock and/or dealer exchange inventory.

C175-20 Parts Stock Engines:

10 hours will be allowed for each engine that is reworked.

For High Altitude Engine Arrangements, the Parts Needed for Group 1 will be allowed for each engine that is reworked.

For Low Altitude Engine Arrangements, the Parts Needed for Group 2 will be allowed for each engine that is reworked.


C175-16 Parts Stock Engines:

8 hours will be allowed for each engine that is reworked.

The Parts Needed for Group 3 will be allowed for each engine that is reworked.

Include engine serial numbers and arrangement numbers in the claims story.