PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CRANKSHAFTS ON CERTAIN C32 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CRANKSHAFTS ON CERTAIN C32 MARINE ENGINES

Usage:

SEBE9802-00

16Aug2005

U-502

A-502

D-502

O-502

TM-502

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*Priority* *Parts stock action needed*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CRANKSHAFTS ON CERTAIN C32 MARINE ENGINES
1202		PI30830

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI30830" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI30830" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst

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COMPLETION DATE	TERMINATION DATE
16Feb2006	16Aug2006

PROBLEM

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Some crankshafts sent from the supplier have machining parameters that are out of factory specification. These defects have led to very early hour failures.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
C32	RXB02225-02490,RXB02492-02494,RXB02496-02501
	RXB02504-02505,RXB02507-02512,RXB02514
	RXB02516-02521,RXB02533-02534,RXB02536-02537
	RXB02540,RXB02543-02544,RXB02547

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*****Group 2*****
3412D	REA02206-02283,REA02286-02295,REA02300-02303
	REA02305-02306,REA02308-02310,REA02313-02317
	REA02320-02321,REA02324,REA02327

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*****Group 3*****
C32	RNC02191-02222,RNC02224-02226

PARTS NEEDED

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Qty	Part Number	Description
*****Group1*****
1	0619456	SEAL-O-RING
1	1090076	SEAL-O-RING
1	1090077	SEAL-O-RING
1	1090078	SEAL-O-RING
1	1121580	SEAL-O-RING
1	1185068	SEAL-O-RING
1	1415830	SEALANT
1	1425867	SEAL GP-CSHFT -A
1	1425868	SEAL GP-CSHFT -A
1	1617294	GASKET
1	1669145	GASKET-CYL BLK
1	1939155	GASKET
2	1S4810	GASKET-OIL DRAIN
2	1S6595	GASKET
2	2054832	SEAL-O-RING
7	2110592	BEARING - MAIN
12	2323226	BEARING-ROD
1	2361525	SEAL AS
2	3E6773	SEAL-O RING
4	3S4489	SEAL-O RING
1	4N0933	GASKET
2	4N1918	GASKET-WOUND
1	4N1946	GASKET
1	4P8881	GASKET
1	4S5898	SEAL-O RING
1	5F3144	SEAL-O RING
1	6D1004	GASKET
2	6L1649	SEAL-O-RING
8	6L7817	SEAL-O-RING
1	6N2508	GASKET
3	7C0307	GASKET
2	7E9262	PLATE-THRUST
2	7W5648	GASKET-ACC DR
1	8S5543	GASKET
1	9H8872	GASKET
3	9M8406	CLIP
1	9M9647	SEAL-O-RING
*****Group2*****
4	1090072	SEAL-O-RING
7	1090076	SEAL-O-RING
2	1090077	SEAL-O-RING
1	1090078	SEAL-O-RING
1	1121580	SEAL-O-RING
2	1142687	SEAL-O-RING
2	1144427	SEAL-O-RING
1	1185068	SEAL-O-RING
1	1425867	SEAL GP-CSHFT -A
1	1425868	SEAL GP-CSHFT -A
1	1617293	GASKET-CYLINDER
1	1669145	GASKET-CYL BLK
1	1939155	GASKET
2	1S4810	GASKET-OIL DRAIN
2	1S6595	GASKET
7	2110592	BEARING - MAIN
12	2323226	BEARING-ROD
2	3E6773	SEAL-O RING
4	3S4489	SEAL-O RING
1	4N0933	GASKET
2	4N1156	GASKET
2	4N1918	GASKET-WOUND
1	4N1946	GASKET
1	4S5898	SEAL-O RING
1	5F3144	SEAL-O RING
1	6N1396	GASKET-OIL PAN
3	7C0307	GASKET
2	7E9262	PLATE-THRUST
2	7W5648	GASKET-ACC DR
3	9M8406	CLIP
*****Group3*****
7	1090076	SEAL-O-RING
1	1090077	SEAL-O-RING
1	1090078	SEAL-O-RING
4	1142687	SEAL-O-RING
4	1178801	SEAL-O-RING
1	1425867	SEAL GP-CSHFT -A
1	1425868	SEAL GP-CSHFT -A
1	1617293	GASKET-CYLINDER
1	1981517	GASKET
2	1S4810	GASKET-OIL DRAIN
2	1S6595	GASKET
1	1W2577	GASKET
7	2110592	BEARING - MAIN
1	2141727	GASKET
12	2323226	BEARING-ROD
1	2361525	SEAL AS
2	3E6773	SEAL-O RING
2	4N1918	GASKET-WOUND
1	4N1946	GASKET
2	4N3955	GASKET
1	4S5898	SEAL-O RING
4	5E8771	SEAL-O-RING
1	5P5846	SEAL-O-RING
4	5P8068	SEAL-O-RING
1	6K6307	SEAL-O-RING
2	6L7817	SEAL-O-RING
1	6V3319	SEAL-O-RING
2	7E9262	PLATE-THRUST
1	8C3089	SEAL-O-RING

ACTION REQUIRED

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Replace crankshaft in engines that have not been delivered to customers, and are in dealer or OEM inventory. To Order Parts: Dealers to order parts as 'Hot Engine Down' except for the crankshaft. Please order parts for the specific engine being repaired. Crankshafts need to be ordered through your Caterpillar sales rep. Crankshafts will be shipped on a managed distribution. Please complete the following form and return to your sales rep. Complete the 'Crankshaft Order Form' (Attached).

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OWNER NOTIFICATION

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U.S. and Canadian owners will NOT receive an Owner Notification.

SERVICE CLAIM ALLOWANCES

***** Parts Stock *****

No Parts Stock Action is Required

***** Affected Product *****

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Caterpillar		Dealer Suggested		Customer Suggested
Parts (D/N)%	Labor Hrs%	Parts %	Labor Hrs%	Parts (C/L)%	Labor Hrs (Sell)%
*****Group1*****
100%	100%	0%	0%	0%	0%
*****Group2*****
100%	100%	0%	0%	0%	0%
*****Group3*****
100%	100%	0%	0%	0%	0%

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Group 1 : This is a 100.0 hour job
Group 2 : This is a 100.0 hour job
Group 3 : This is a 100.0 hour job

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NOTE: Labor hours for this job is 160 if in hull and 60 if out of hull. NOTE: R&I expenses require explanation/justification in the claim story. All R & I costs must be have a detailed invoice from the OEM.