PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C9 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C9 MARINE ENGINES

Usage:

SEBE9493-02

February 10, 2006
(Revised July 2006)
U-55
A-44
D-42
O-50
TM-2

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE ON CERTAIN C9 MARINE ENGINES
7620		PI30939

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI30939" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI30939" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the February 10, 2006 Service Letter. Changes have been made to the Termination Date.

Show/hide table

COMPLETION DATE	TERMINATION DATE
August 31, 2006	February 28, 2007

PROBLEM

Engine software has been developed that offers improved emissions.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
C9	C9A153, 167, 178-180, 186, 188, 203, 204, 209-214, 221, 225, 228-230, 248-251, 254, 255, 261, 264-268, 270, 272, 276, 277, 279, 300-303, 305, 312, 314, 322, 324, 325, 326, 327, 330, 331, 342-345, 368, 369, 387, 389-392, 395, 397, 402, 405, 411, 414, 416, 418-422, 449, 455, 463, 464, 466, 467, 484, 485, 492, 493, 501, 502

PARTS NEEDED

Show/hide table

Part Number	Description
2882750	SOFTWARE

ACTION REQUIRED

Install the new software group (flash file) in the engine ECM as described in the "Help" menu on Caterpillar Electronic Technician (Cat ET).

OWNER NOTIFICATION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts	Labor Hrs.	Parts	Labor Hrs.	Parts	Labor Hrs.
100%	0.75	0	0	0	0
NOTE: This is a 0.75 hour job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach. (1-Owner Notification)

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REFLASHING ENGINE SOFTWARE

MODELS INVOLVED - CERTAIN C9 MARINE ENGINES

Dear Caterpillar Product Owner:

New engine software needs to be installed on the products listed below. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated February 10, 2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to February 10, 2006 Service Letter