Product Support Program For Replacing The Fuel Nozzles On Certain D25D, D30D, D250E, D300E, Articulated Trucks; Challenger 65D Agricultural Tractors; 970F Wheel Loaders; And 615C Scrapers
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Service Claims Room
Attention: Howard Jenkel
8201 N. University
Peoria, IL 61615
NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS5598" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
Termination Date
April 30, 2000Problem
A fatigue crack in the nozzle adapter may cause high pressure fuel leaks. Customers will complain of engine misfiring/skipping and fuel leaking from nozzle due to a crack where fuel line is attached.
Affected Product
Model & Identification Number
D250E (5TN975-1839)
D300E (7FN485-1045)
D25D (1HK670-0743)
D30D (3AJ410-0440)
CH65C (2ZJ2400-2537)
970F (7SK800-1113)
615C (2XG1390-1745 9XG850-1210 )
Parts Needed
- 6 - 0R8782 NOZZLE AS-DI
Action Required
If the fuel nozzle adapter cracks on an engine equipped with part number 100-7563 Nozzles in the affected serial number range, replace entire set of 100-7563 Nozzles with 0R8782 Nozzles.
Service Claim Allowances
NOTE: This is a 2.5-hour job.
Parts Disposition
U.S. and Canadian Dealers
Return all 0R-8782 Nozzles that are replaced to:
Service Claims Room
Attention: Howard Jenkel
8201 N. University
Peoria, IL 61615
All other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
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