1999/08/01 Caterpillar

Caterpillar Service Technology Group (CSTG) Software Help Desk Changes{1920}

Usage:

All Caterpillar Electronic Commercial Engines

In order to provide improved customer service for the Caterpillar Electronic Technician (Cat ET) and Flash software, the Help Desk telephone number has changed from the PC Doctor (1-800-The PCDR) to two new Help Desks numbers.

For authorization and ordering of Caterpillar Electronic Technician, please contact Caterpillar Media and Product Information Logistics at the following numbers between 7:00 AM and 5:00 PM (Central Standard Time):

* Voice number: (800) 566-7782 or (309) 266-0942

* Fax number: (309) 266-4394

* Email: media_logistics@cat.com or at medial (Caterpillar Host Email)

For software support, please contact the SIS Help Desk at the following numbers between 6:00 AM and 9:00 PM (Central Standard Time):

* Voice number: (800) 765-0999 or (309) 675-0999

* Fax number: (309) 675-0725

* Email: sishelp@cat.com

Caterpillar Information System:

1999/07/01 An Improved Watertight Junction Box Assembly And Watertight Electronic Box Groups Are Used {7426,7490,7555}

1999/07/01 Marine Monitoring System (MMS) Thermocouple Wiring Color Codes {1906,1919,1921,1922,1929,7498}

1999/07/01 A New Control Assembly (XYCOM Monitor) Is Used In The Marine Monitoring System (MMS); Special Instruction With Procedure For Replacing The Former Control Assembly With The New Control Assembly Available {1901}

1999/07/01 Centrifugal Oil Filter Group Revised To Allow Higher Operating Pressures {1328}

1999/07/01 Risks Of Extended Oil Change Interval Practices {1300}

1999/07/01 Follow Fuel Changeover Procedure Before Synchronizing Fuel Injectors On Heavy Fuel Oil (HFO) Engines {1250,1274,1280,0374}

1999/07/01 New Connecting Rod Bolt Tightening Procedure {1218}

1999/07/01 New Piston Assembly Used {1214}

1999/07/01 High Performance Aftercooler (HPAC) Parts Kits Available {1063}

1999/07/01 Worldwide Listing Of ABB Turbocharger Service Stations {1052}

1999/07/01 Operation And Maintenance Manual For 3600 Diesel Marine Monitoring System Has Been Revised {0374,7490}

1999/07/01 "Guidelines For 3600 Heavy Fuel Oil (HFO) Engines" Has Been Revised {0374,1000}

1999/08/01 New Material Improved Durability For STAY CLEAN VALVE(r) In Caterpillar High Efficiency Fuel Filters{1262}

1999/08/01 Extended Life Coolant - Still the Coolant of Choice{1395}

1999/08/01 New Service Manuals and Revised Service Manuals Available{0374,1000}

1999/08/01 Cold Start Advance Solenoid Available{1272,1250}

1999/08/01 Troubleshooting Hard Starting{1250}

1999/08/01 Several New Service Manuals and Revised Service Manual Modules Available{0374,1000}

1999/08/01 New Governor Control (Load Share Module) For Generator Set Engines{7490}

1999/09/01 New 173-1530 Injector Seating Tool Group Available{0710,1290}

1999/09/01 Engine Control For Dynamometer Or Diagnostic Testing{1000}

1999/09/01 Wider Crankshaft Gear Used{1204}

1999/09/01 New Caterpillar Digital Ignition System Provides Improvements Over Magneto Systems{1550,1552}

1999/09/01 New Gasket Allows Easier Spark Plug Service{1555}