BRAZED END SHEET OIL COOLER APPEARANCE Caterpillar

   June 2002  

BRAZED END SHEET OIL COOLER APPEARANCE

Announcement

In its continuing efforts to provide low-cost repair options, Caterpillar? Remanufactured Products has recently changed remanufacturing processes on small Reman brazed end sheet oil coolers. Due to this process change, the appearance of these oil coolers will change. The color of the copper tube bundles and the end sheets will be gray as compared to the previous bright copper/brass color. Although, their appearance has changed, these coolers still meet the same rigorous factory specifications and provide same-as-new performance.

Part numbers involved are 0R3499, 0R3500, 0R3501. These are used in 3300 series engines found in Industrial, Gen Sets and Construction equipment.

Core Acceptance

Core acceptance for the Caterpillar Remanufactured oil coolers, media number SELD0060, is not affected by this process change.

Core Management

Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).

If you have any questions regarding core return processing, feel free to call your Corinth Dealer Service Representative toll free at (800) 537-2928 or use our e-mail address -- reman_core_operations@cat.com. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our e-mail address--Reman_Help@cat.com.