REMANUFACTURED DAMPERS FOR THE 3500 AND 3600 ENGINES Caterpillar

REMANUFACTURED DAMPERS FOR THE 3500 AND 3600 ENGINES

Usage:

REMANUFACTURED DAMPERS FOR THE 3500 AND 3600 ENGINES January 2002

REMANUFACTURED DAMPERS FOR THE 3500 AND

3600 ENGINES
ANNOUNCEMENT

Caterpillar announces the addition of the Caterpillar Remanufactured viscous damper for the

3500 and 3600 engines.

COVERAGE

The addition of the Caterpillar® Remanufactured viscous dampers will provide dealers with

an additional repair option to support the 3500 and 3600 engines.

Reman Part Number New Part Number

0R-7847 102-7613

0R-7848 146-3740

0R-7850 171-4570

0R-7851 171-4571

0R-7852 7C-2122

0R-7853 7C-2123

0R-7854 9Y-6523

FEATURES AND BENEFITS

The Caterpillar Remanufactured viscous dampers meet all critical new part specifications and

are warranted same as a new damper. This same as new quality is available at a fraction of

the new part costs to help customer?s lower overhaul and owning and operating costs.

CORE ACCEPTANCE

Core acceptance for the Caterpillar Remanufactured viscous dampers are simple, visual and require no special tools. Consult your core acceptance criteria media number SELD0230 for complete details.

MERCHANDISING

The Caterpillar Remanufactured viscous dampers further broadens customer repair options and will help reduce the 3500 and 3600 engine dampers owning and operating costs. Reman viscous dampers are remanufactured to "same as new" quality standards for function and durability. This product is in stock and available for orders worldwide.

CORE MANAGEMENT/RETURNS

Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

Use the Reman Products Guide on our Web site for the latest information, on "Operations & Core Management" for complete information concerning Reman Policies and Core Management (SELD0122-07); Core Management Systems & Operations Procedures (SELD0040-09); and Shipping Instructions (SELD0039-06).

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address Reman_Help@cat.com