REMANUFACTURED AIR COMPRESSOR FOR C-10 AND C-12 ON-HIGHWAY TRUCK ENGINES Caterpillar

   August 2001  

REMANUFACTURED AIR COMPRESSOR FOR C-10 AND C-12 ON-HIGHWAY TRUCK ENGINES

ANNOUNCEMENT

The Caterpillar Remanufactured Products Group announces the expansion of the air compressor product line to include coverage for C-10 and C-12 On-Highway truck engines.

COVERAGE

The addition of this air compressor provides dealers with an additional repair option to support these truck engines. Please consult your NPR for exact model coverage.

FEATURES AND BENEFITS

Cat? Remanufactured air compressors offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these Remanufactured air compressors. Cat Remanufactured air compressors provide immediate, off-the-shelf availability at a fraction of the new price.

CORE ACCEPTANCE

Core Acceptance Criteria for Caterpillar Remanufactured air compressors is simple, visual, and requires no special tools. Full core credit is issued when the core is complete, fully assembled, and has an acceptable part number. Partial credit is available for damaged cores. Consult your Core Acceptance Guide for complete details.

WARRANTY

Please consult the appropriate warranty statement for your area.

CORE MANAGEMENT

Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime,
please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.

Use the Reman Products Guide on our Web site for the latest information, on ?Operations & Core Management? for complete information concerning Reman Policies and Core Management (SELD0122); Core Management Systems & Operations Procedures (SELD0040); and Shipping Instructions (SELD0039).

If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address--Reman_Help@cat.com.