Usage:
April 5, 2005
U-110
A-81
D-92
O-97
Priority |
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1994611/">199-4611 WASHER FOR THE FINAL DRIVE ON CERTAIN 385B, 385B L, AND 5090B EXCAVATORS |
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4050 |
PI30787
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NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE |
TERMINATION DATE |
October 31, 2005 | April 30, 2006 |
PROBLEM
Some 1994611/">199-4611 Washers assembled on the 385B, 385B L, and 5090B Excavators may not have the correct material specification. The stock of the 1994611/">199-4611 Washer has been removed per Service Letter PI70096. An acceptable washer will have a F, M, ME, N, or P marked on one face of the washer. The washer of the machines involved in this program must be changed to ensure good friction properties inside the final drive.AFFECTED PRODUCT
Model | Identification Number |
385B |
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385B L |
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5090B |
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PARTS NEEDED
Qty |
Part Number | Description |
14 | 995194 | PIN-SPRING |
28 | 1994611 | WASHER |
ACTION REQUIRED
Please refer to the Disassembly And Assembly 385B and 5090B Excavators machine systems media number RENR5407 for Removing And Installing the final drive and for Disassembling And Assembling the final drive. There is a final drive on the left side of the machine and on the right side of the machine. Both final drives must be reworked by changing the washers.NOTE: Only use 1994611 Washers that are identified with an ink marked letter (F, M, ME, N or P) on one face.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.SERVICE CLAIM ALLOWANCES
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PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach. (1-Owner Notification)
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1994611/">199-4611 WASHER FOR THE FINAL DRIVE
MODELS INVOLVED - 385B, 385B L, AND 5090B EXCAVATORS
Dear Caterpillar Product Owner:
New 1994611/">199-4611 Washers need to be installed on the products listed below. The final drives may have been assembled during manufacturing using washers that do not meet the required specification. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated April 5, 2005 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to April 5, 2005 Service Letter