- Off-Highway Truck/Tractor
- 795F AC (S/N: ERM1-UP)
- 797 (S/N: 5YW1-UP)
- 797B (S/N: JSM1-UP)
- 797F (S/N: LAJ1-UP; WSP1-UP)
- 797 (S/N: 5YW1-UP)
Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified.
Problem
Illustration 1 | g06086364 |
Front suspension group (1) |
The charge in the strut is depleted when oil leaks out of the strut. High loads may act on the truck frame and suspension.
Solution
Caterpillar is aware of this problem, but an interim repair has not been defined.
Replace with same part. Keep the 374-3464 U-Cup Seal, 149-0811 Wear Ring, 149-0812 Wear Ring, 149-0813 Wear Ring, and 347-1758 Wear Ring for "Send-It-Back" parts return request. When returning the part, label the part with a blue warranty tag. Write the seal part number, suspension group number, and part hours on the tag. For further information and questions contact:
Bill MasonE-mail: mason_william_f@cat.com
Ph: 815–729–6711