PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 434-7484 COOLANT LINE AND POSSIBLY REPLACING THE 434-7485 COOLANT LINE ON CERTAIN G3508B PETROLEUM ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 434-7484 COOLANT LINE AND POSSIBLY REPLACING THE 434-7485 COOLANT LINE ON CERTAIN G3508B PETROLEUM ENGINES

Usage:

TEBE1311-02

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11Jun2014

(Revised 25Jul2014)

U-331

O-279

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 434-7484 COOLANT LINE AND POSSIBLY REPLACING THE 434-7485 COOLANT LINE ON CERTAIN G3508B PETROLEUM ENGINES
1380 1355 1393		PI32354

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32354" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32354" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 11Jun2014 (Revised 08Jul2014) Service Letter. A change has been made to the Affected Product.

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COMPLETION DATE	TERMINATION DATE
31Dec2014	30Jun2015

PROBLEM

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The 434-7484, 434-7485 Coolant Lines need to be replaced on certain G3508B Petroleum Engines. The coolant lines can crack and leak coolant.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
G3508B	RBK00101-00103, 107-109, 1010, 1014, 1016, 1024-1027, 1049, 1051, 1053, 1055, 1067-1068, 1071-1073, 1076, 1078-1079, 1082, 1086, 1093, 1096, 1098, 1105-1106, 1110, 1112, 1114-1115, 1117, 1125, 1130, 1134, 1141-1142, 1144, 1146-1147, 1150, 1158, 1162-1163, 1166-1170, 1186-1188, 1190-1191, 1195, 1204, 1208, 1213, 1226, 1249, 1254, 1261-1262, 1269, 1272, 1278-1280, 1291, 1293-1294, 1298, 1300-1301, 1304, 1308-1329, 1331-1336, 1338-1346, 1348, 1350, 1352

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*****Group 2*****
G3508B	RBK01347, 1349, 1351, 1353-1403

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
2	5M2894	WASHER-HARD
1	1003237	GROMMET
4	1808424	SEAL-O-RING
1	4442619	HOSE AS
1	4566982	LINE AS-HYBRID
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	5M2894	WASHER-HARD
2	1808424	SEAL-O-RING
1	4566982	LINE AS-HYBRID
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Group 1 will need both the 434-7484 and 434-7485 Coolant Lines replaced.
Group 2 will only need the 434-7485 Coolant Line replaced.

Refer to Special Instruction, REHS9232 for the assembly procedure.

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OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 2.0-hour job for Group 1

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 434-7484 COOLANT LINE AND POSSIBLY REPLACING THE 434-7485 COOLANT LINE ON CERTAIN G3508B PETROLEUM ENGINES

MODELS INVOLVED - G3508B

Dear Cat Product Owner:

The coolant lines need to be replaced on the products listed below. The existing coolant lines can crack and leak coolant. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 11Jun2014 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 11Jun2014 Service Letter