PRODUCT SUPPORT PROGRAM FOR REPLACING THE RATING LABEL ON CERTAIN C4.4, C6.6, AND C15 GENERATOR SETS
Usage:
TEBE1265-00
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13May2014 |
U-268
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Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE RATING LABEL ON CERTAIN C4.4, C6.6, AND C15 GENERATOR SETS |
|
7405 7557 | PS44303 |
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NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44303" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
31May2016 |
PROBLEM
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The generator sets within the affected population do not display CSA certification marks on the rating label. Despite not displaying the appropriate certification mark, the generator sets have been designed and tested by Caterpillar to meet CSA requirements. |
AFFECTED PRODUCT
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Model | Identification Number |
*******Group 1******* | |
C4.4 | LC400145-00146, 158, 160 LC500101, 127 |
C6.6 | LC600106, 126, 158, 176-177 |
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*******Group 2******* | |
C15 | NAP00113 |
PARTS NEEDED
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Qty |
Part Number | Description |
*******Group 1******* | ||
1 | LABEL | RATING LABEL (See Action Required) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | LABEL | RATING LABEL (See Action Required) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Order a new rating label and replace the existing label with the new label when the new label is received. Ordering a new label: A rating label which displays CSA certification, can be obtained by sending an e-mail to CPI@cat.com with the following information: 1. Generator Set Serial Number. 2. Engine Serial Number. 3. Generator Serial Number. 4. Mailing address for new rating label. |
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SERVICE CLAIM ALLOWANCES
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*******Group 1******* | ||||||
0-24 mo |
NOTE: This is a 1.0-hour job for Group 1 | ||||||
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*******Group 2******* | ||||||
0-24 mo |
NOTE: This is a 1.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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