PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES

Usage:

REBE5125-01

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18Jun2009

(Revised 11Jan2012)

U-225

A-193

D-17

O-16

TT-34

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES
1307 1130 1105		PI10762

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10762" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10762" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:	This Revised Service Letter replaces the 18Jun2009 Service Letter. Changes have been made to the Mail Codes.

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PROBLEM

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This Product Improvement Program is a Safety Recall in accordance with the US National Traffic and Motor Vehicle Safety Act and the Canadian Motor Vehicle Safety Act. The VVA oil line may wear and cause an oil leak, which may result in a fire hazard.

It is a violation of US Federal law for a dealer to deliver a new motor vehicle or new or used engine covered by this Safety PIP until the PIP has been completed.

AFFECTED PRODUCT

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Model	Identification Number
C15	RKS00100-00169

PARTS NEEDED

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Qty	Part Number	Description
1	0S1591	BOLT
2	0336027	SEAL-O-RING
1	1124387	ELBOW
1	2869133	VALVE AS-CHECK-A
1	3401286	HOSE AS-SUPPLY
1	3441950	CLIP-HALF SLOT
1	3441951	CLIP-HALF TAB
1	3460344	SPACER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the 235-1995 oil line with the new 340-1286 oil line according to Special Instruction REHS4819.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job
SMCS___________Description_______________________Allowance 7751-010-LI___VVA Line R&I________________________1.0

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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IMPORTANT: SAFETY NOTICE

SAFETY ? RECALL - PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE

MODELS INVOLVED - CERTAIN C15 TRUCK ENGINES

Dear Caterpillar Product Owner:

This notice is sent to you in accordance with the requirements of the US National Traffic and Motor Vehicle Safety Act. This notice is also in accordance with the requirements of the Canadian Motor Vehicle Safety Act. Caterpillar has decided that a defect, which relates to motor vehicle safety, exists in trucks equipped with certain Caterpillar C15 engines.

The VVA oil line may wear and cause an oil leak, which may result in a fire hazard. The remedy will replace the VVA line assembly. You will not be charged for the service performed.

If you are a lessor of these vehicles, you must forward this letter to your lessee within ten days.

If you have had your vehicle repaired for this condition prior to receipt of this notice and incurred any costs, you may be eligible for reimbursement. Please contact Caterpillar at this toll free number (800) 447-4986.

If you no longer own the truck with this engine, please contact Caterpillar at this toll free number (800) 447-4986.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If the dealer is unable to have the inspection and repair made, please contact:

Caterpillar Inc.
Peoria, IL 61629-2490
Attn: Americas Distribution Services Division
Truck Engine Call Center
Telephone: (800) 447-4986

If you are unable to have the inspection and repair made within 60 days or without charge, you may submit a complaint to:

In the U.S.
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Telephone: 1-888-327-4236 (TTY:1-800-424-9153)or go to http://www.safercar.gov

In Canada
Transport Canada
Road Safety and Motor Vehicle Regulation
Ottawa, Ontario KIA 0N5
Telephone: (613) 993-9851

Please refer the dealer to their Service Letter dated 18Jun2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 18Jun2009 Service Letter