PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLASH FILES ON CERTAIN C15 ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLASH FILES ON CERTAIN C15 ENGINES

Usage:

REBE5064-00

09Apr2009


U-140

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLASH FILES ON CERTAIN C15 ENGINES

1901 1920
PS42911
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42911" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Apr2011

PROBLEM

The existing flash file on certain C15 Engines has experienced issues with visible smoke at partial loads. New software has been developed to resolve this issue.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
C15  C5E01670-01673
*******Group  2*******
C15  C5E00126-00135, 776-778, 784-785

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 3375385 SOFTWARE GP-ELEK
*******Group 2*******
1 3375387 SOFTWARE GP-ELEK

ACTION REQUIRED

Reflash the engine using the appropriate software. For serial numbers listed in Group 1, use the 337-5385 Software. For serial numbers listed in Group 2, use the 337-5387 Software.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 340-1286 CHANGE LEVEL 01 SUPPLY HOSE ASSEMBLIES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 340-1286 CHANGE LEVEL 01 SUPPLY HOSE ASSEMBLIES FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R2669 AND 0R2670 REMAN CYLINDER HEADS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R2669 AND 0R2670 REMAN CYLINDER HEADS FROM DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SEAGRAVE CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SEAGRAVE CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN PIERCE CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN PIERCE CHASSIS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 AND C9 MARINE AND GENSET ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 AND C9 MARINE AND GENSET ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 AND C9 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 AND C9 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD)COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SPARTAN CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD)COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SPARTAN CHASSIS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGING ALTERNATOR, B+ OUTPUT, HARNESS TERMINAL ON CERTAIN C6.6 ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHARGING ALTERNATOR, B+ OUTPUT, HARNESS TERMINAL ON CERTAIN C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE WIRING HARNESS AND ELECTRICAL SYSTEM ON CERTAIN C-15 ATEX ENGINES PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE WIRING HARNESS AND ELECTRICAL SYSTEM ON CERTAIN C-15 ATEX ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE VENTILATION FILTER ON CERTAIN C13 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE VENTILATION FILTER ON CERTAIN C13 TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR FAN BELT ON CERTAIN PM3512B PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR FAN BELT ON CERTAIN PM3512B
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN VAN HOOL CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN VAN HOOL CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WELDED UNIT DIESEL PARTICULATE FILTER (DPF) ON CERTAIN C13 ENGINES INSTALLED IN INTERNATIONAL CHASSIS PRODUCT SUPPORT PROGRAM FOR REPLACING THE WELDED UNIT DIESEL PARTICULATE FILTER (DPF) ON CERTAIN C13 ENGINES INSTALLED IN INTERNATIONAL CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SUTPHEN CHASSIS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AFTERTREATMENT REGENERATION DEVICE (ARD) COMBUSTION BODY AND EXTENSION PIPE ON CERTAIN C13 ON-HIGHWAY TRUCK ENGINES INSTALLED IN SUTPHEN CHASSIS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLLY REMOVING CERTAIN 3E-7848 AND 9W-2126 RELAY MODULES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLLY REMOVING CERTAIN 3E-7848 AND 9W-2126 RELAY MODULES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN 10R5992 REMANUFACTURED CYLINDER PACKS INSTALLED IN G3520C ENGINES USED IN LANDFILL AND DIGESTER (BIOGAS) APPLICATIONS; AND INSPECTING AND REWORKING 10R5992 REMANUFACTURED CYLINDER PACKS IN DEALER PARTS ST PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN 10R5992 REMANUFACTURED CYLINDER PACKS INSTALLED IN G3520C ENGINES USED IN LANDFILL AND DIGESTER (BIOGAS) APPLICATIONS; AND INSPECTING AND REWORKING 10R5992 REMANUFACTURED CYLINDER PACKS IN DEALER PARTS ST
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE CHARGING ALTERNATOR ON CERTAIN C15 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE CHARGING ALTERNATOR ON CERTAIN C15 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE VVA OIL SUPPLY LINE ON CERTAIN C15 TRUCK ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE LINER SEAL PACKAGED WITH 0R8189, OR8187, OR8777, 0R8778, 10R1501, 10R1502, 10R2138, 10R5480, AND 10R6214 CYLINDER PACKS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE LINER SEAL PACKAGED WITH 0R8189, OR8187, OR8777, 0R8778, 10R1501, 10R1502, 10R2138, 10R5480, AND 10R6214 CYLINDER PACKS IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 0R0997, 0R1000, 0R1001, 0R1002, 0R1003, 0R1004, 0R1005, AND 0R1006 REMAN WATER PUMPS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 0R0997, 0R1000, 0R1001, 0R1002, 0R1003, 0R1004, 0R1005, AND 0R1006 REMAN WATER PUMPS IN DEALER PARTS STOCK
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 235-1995 OIL LINES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 235-1995 OIL LINES FROM DEALER PARTS STOCK
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.