PRODUCT SUPPORT PROGRAM FOR REPLACING IEC CIRCUIT BREAKERS WITH UL CIRCUIT BREAKERS ON CERTAIN C9, C15, C18, C27, C32, 3406C, 3456, 3412C, 3508B, 3512B, AND 3516B ELECTRIC POWER GENERATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING IEC CIRCUIT BREAKERS WITH UL CIRCUIT BREAKERS ON CERTAIN C9, C15, C18, C27, C32, 3406C, 3456, 3412C, 3508B, 3512B, AND 3516B ELECTRIC POWER GENERATORS

Usage:

REBE5197-00

28Jul2009


N020
N030
N050
N070
N087
N120
N140

 
Before/After
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING IEC CIRCUIT BREAKERS WITH UL CIRCUIT BREAKERS ON CERTAIN C9, C15, C18, C27, C32, 3406C, 3456, 3412C, 3508B, 3512B, AND 3516B ELECTRIC POWER GENERATORS

1420 4461
PS42948
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42948" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Jul2010

PROBLEM

The existing IEC circuit breaker shipped with the Affected Products should not be used on certain Electric Power Generators with CSA certification in Canada.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3406C  C5G00557-00566, 660, 783, 1385-1387, 1522, 1581-1584, 3264
3456  C3G00161, 257, 586, 1073
C15 C5E00637, 783, 1482, 1553

C5H00151, 154, 229, 243, 401, 408-409, 426, 620, 767, 934, 992, 1017, 1021-1022
C9  C9E01020, 1210-1211
*******Group  2*******
3516B  ZAP00145
*******Group  3*******
3512B  ZAH00404, 409, 923
*******Group  4*******
3412C 9EP03744, 3806, 3977

BCW01031
*******Group  5*******
3412C  DJN01416, 1440-1441
*******Group  6*******
C27  DWB01322
*******Group  7*******
C27  DWB00433, 541-542, 1305-1306, 1308-1309
*******Group  8*******
3406C  C5G00366, 581
3456  C3G00515
C15  C5H00156, 429
C18 EKW00371-00372, 559

STM00991, 996-997, 999, 1460-1462, 1511-1512, 1520, 1596
*******Group  9*******
3456  C3G00457
C15 C5E00501

C5H00766
C18 EKW00294

STD00127

STM00992, 1246, 1463, 1524, 1597
*******Group  10*******
C32  SXC01717
*******Group  11*******
3508B  ZAD00192-00193

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 1680345 LUG AS
1 2424915 BREAKER AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 2449857 HARNESS AS
1 2449901 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 2449847 LUGS
1 2449920 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
1 2704535 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 5*******
1 2704537 BREAKER GP-CIRCU
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 6*******
1 2704541 BREAKER AS.-CIRC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 7*******
1 2704543 BREAKER AS.-CIRC
1 2704546 COVER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 8*******
1 2449847 LUGS
1 3066386 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 9*******
2 3F9556 LOCKWASHER
2 8T4189 BOLT
2 8T4224 WASHER-HARD
2 1434456 INSULR-LO V
1 2449847 LUGS
1 2952367 TERMINAL-COPPER
1 3066387 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 10*******
1 3060369 HARNESS AS
1 3115765 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 11*******
1 3060369 HARNESS AS
1 3115766 BREAKER AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the IEC circuit breaker with an UL circuit breaker.

1. Isolate Genset before commencing any work on the unit; Ensure health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the system. Lock out generator before commencing any type of work.

2. Remove the circuit breaker cover as detailed in the Operation and Maintenance Manual.

3. Confirm the system is isolated at the load side and disconnect power cables on the load side.

4. Disconnect the power cables at the generator side of the circuit breaker.

5. Remove the circuit breaker assembly from the circuit breaker bracket, this will require two people. Remove the copper lugs and neutral bar if replacement parts have been listed.

6. From the ordered parts, follow the instructions to sub assemble the circuit breaker.

7. Install replacement circuit breaker sub assembly to the circuit breaker bracket using the existing hardware following the Operation and Maintenance Manual.

8. Reconnect power cables to the generator side then the load side following Operation and Maintenance Manual.

9. Run functional test on circuit breaker.

10. Install cover panel. Clear generator area and put system back into service.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 2

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 3

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 4

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 5

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 6

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 7

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 8

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 9

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 10

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-8000 hrs,
0-24 mo 
75.0%
0.0%
25.0%
100.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 11



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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