PRODUCT SUPPORT PROGRAM FOR REWORKING GENERATOR HOUSING PANELS ON CERTAIN C32 GENSETS
Usage:
REBE5200-01
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| 05Aug2009 |
| (Revised 24May2010) |
K314
U060
U150
U060
U150
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REWORKING GENERATOR HOUSING PANELS ON CERTAIN C32 GENSETS |
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| 4460 | PS42955 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42955" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the August 5, 2009 Service Letter. Changes have been made to the Action Required to include the remainder of the affected generator panels. |
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TERMINATION DATE |
| 31Aug2011 |
PROBLEM
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| The existing 242-8836, 242-8837, 243-1888, 242-8845, 242-8840, 242-8838, and 252-7352 generator housing panels have exhibited corrosion on certain C32 gensets. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C32 | SXC02695-02713, 2715-2756, 2761-2768, 2775-2779, 2814-2819, 2830-2836, 2846-2851, 2860-2866, 2874-2902, 2910-2915 |
PARTS NEEDED
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| No parts needed for this program |
ACTION REQUIRED
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| Rework the 242-8836, 242-8837, 243-1888, 242-8845, 242-8840, 242-8838, and 252-7352 generator panels. Dealer: 1. Remove the panels for refinishing and repainting by third party contractor. 2. Install the panels after refinish and repaint are completed. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-60 mo |
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61-120 mo |
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| NOTE: This is a 4.0-hour job | ||||||
| A total of 4.0 Hours will be allowed for panel Removal and Installation. NOTE: Include outside expenses at cost. Retain a copy of all invoices for outside expenses in the machine folder for audit purposes. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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