PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER ON CERTAIN C9 MARINE GENSET ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER ON CERTAIN C9 MARINE GENSET ENGINES

Usage:

REBE4305-00

Show/hide table

22Jul2009

U-268

A-227

D-232

O-239

TM-23

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER ON CERTAIN C9 MARINE GENSET ENGINES
1712		PI31676

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31676" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31676" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

NOTE:

Show/hide table

COMPLETION DATE	TERMINATION DATE
31Jan2010	31Jul2010

PROBLEM

Show/hide table

The fuel cooler group needs to be installed on certain C9 Marine Genset engines. The fuel cooler was not installed on these engines from the factory due to an error with the engine ordering system.

AFFECTED PRODUCT

Show/hide table

Model

Identification Number

SJB00296-00297, 308, 311, 319-320, 322-323, 329, 331-334, 339, 351, 359, 362, 364-366, 372-373, 377, 388, 392-393, 399, 404, 406-410, 413-415, 417-420, 422-424, 426, 430, 435-436, 445, 450, 452, 454-457, 459-460, 465, 468, 471-473, 475, 480, 484-486, 490, 492, 494-497, 502-508, 512-513, 515, 519, 530-531, 535, 542, 547-549, 551-552, 556-557, 567, 585, 593-594, 597-598, 602, 604, 614-617, 627-631, 652, 659-660, 669-670, 683, 690, 693, 698, 709-710, 712, 718, 720-721, 723-726, 733-734, 738, 755, 757, 769, 771, 776, 783

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
8	5P1259	HOSE
2	5P4116	WASHER-HARD
1	5P9297	CLIP
2	6V3378	CLIP
1	6V9829	CAP AS
2	8J3415	GROMMET
3	8L2779	SEAL-O-RING
2	8T4121	WASHER-HARD
1	8T4136	BOLT
2	8T4189	BOLT
1	8T4195	BOLT
1	8T4200	BOLT
3	8T4224	WASHER-HARD
2	8T4908	BOLT-HEX HEAD
2	8T6703	CLAMP-BAND
1	1246265	CLAMP-HOSE
1	1493239	COOLER AS-FUEL
1	1731818	BRACKET AS
1	1922166	BRACKET AS
1	2053644	BRACKET
1	2840610	TUBE AS.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to appropriate service manual as necessary.

Install the fuel cooler according to the Disassembly & Assembly manual SENR9664.

Paint new components as necessary.

Show/hide table

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 2.0-hour job
1. Travel time and mileage will only be covered for one trip for vessels containing a pair of engines. Include the the sister engine serial number installed in the boat in each claim story. 2. Maximum miscellaneous charges of $800 per vessel are allowed, to cover detailing of the engine room and painting of components. 3. Must include additional documentation (invoice) for detailing engine and engine room in the claim submittal.

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER

MODELS INVOLVED - C9 Marine Gensets

Dear Caterpillar Product Owner:

The fuel cooler group needs to be installed on the products listed below. Due to an error with the engine ordering system, it was inadvertantly not installed. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 22Jul2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 22Jul2009 Service Letter