PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER LINER SEALS ON CERTAIN INDUSTRIAL C18 ENGINES INSTALLED IN TEREX O&K SHOVELS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER LINER SEALS ON CERTAIN INDUSTRIAL C18 ENGINES INSTALLED IN TEREX O&K SHOVELS

Usage:

REBE4153-00

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24Jul2008

U-388

A-315

D-319

O-354

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER LINER SEALS ON CERTAIN INDUSTRIAL C18 ENGINES INSTALLED IN TEREX O&K SHOVELS
1216 1201		PS51528

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51528" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Jul2010

PROBLEM

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The existing 253-8766 Cylinder Liner can leak engine coolant into the engine oil on certain C18 Industrial Engines. If the existing liner begins to leak engine coolant into the oil, it can/will dilute the engine oil. If the oil becomes to diluted with engine coolant, it will not provide the proper lubrication for the engine, and can cause damage.

AFFECTED PRODUCT

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Model

Identification Number

C18

WJH00222, 224, 226, 297, 358, 369, 551, 564, 573, 691, 701, 710, 713, 745, 869, 872, 875, 878, 899, 901, 905, 908, 910, 912, 1095, 1104, 1111, 1118, 1220, 1225, 1229, 1232, 1234, 1240-1241, 1305, 1345, 1356, 1392, 1397, 1484-1485, 1490, 1494, 1532, 1534, 1570, 1576, 1584, 1591, 1666, 1672, 1751, 1755, 1773, 1777, 1781, 1784, 1844, 1849, 1852, 1858, 2030, 2044, 2051, 2056, 2095, 2098-2099, 2103, 2109, 2699, 2703, 2713, 2715, 2721-2722, 2727, 2729, 2773, 2799, 2828, 2852, 2854, 2887, 2926, 2946, 2958-2959, 2962, 2967, 2970, 2974, 2979, 2986, 3115-3119, 3121, 3126-3127, 3145-3147, 3151-3153, 3156-3157, 3159, 3551, 3608, 3611, 3625-3626, 3632, 3634, 3638, 3643, 3648-3649, 3653, 3661, 3722, 3724, 3742, 3744, 3749, 3755, 3757, 3774-3776, 3832, 3844, 3854, 3860, 3863, 3865, 3870, 3872-3873, 3875-3876, 3880-3881, 3893-3894, 3896-3897, 4080-4081, 4085, 4350, 4352, 4366, 4369, 4371-4372, 4624, 4638-4639, 4642, 4647

PARTS NEEDED

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Qty	Part Number	Description
6	9L5854	BAND-FILLER
6	1550809	SEAL-LINER
12	1552793	SEAL-LINER
6	2239159	RING-PISTON-TOP
6	2382707	RING-PSTN-INT
6	2465659	RING-PISTON-OIL
6	3221126	LINER-CYLINDER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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NOTE: ENGINE OIL SOS ANALYSIS NEEDS TO BE USED TO DETECT THE PRESENCE OF COOLANT IN THE ENGINE OIL.

- If engine coolant has been detected in the engine oil, refer to Disassembly and Assembly Manual, RENR8630, for removal and installation of the cylinder liners.

NOTE: THE NEW 322-1126 CYINDER LINERS NOW USE THE SAME 155-2793 O-RINGS ON THE MIDDLE AND LOWER LINER SEAL GROOVES. THE ATTACHED IMAGE SHOWS THE PROPER LOCATION OF THE LINER SEALS.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-7000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
7001-10000 hrs, 49-60 mo	33.0%	100.0%	0.0%	0.0%	50.0%	0.0%