PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R-3841 AND 0R-4446 CYLINDER PACKS FROM DEALER PARTS STOCK Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R-3841 AND 0R-4446 CYLINDER PACKS FROM DEALER PARTS STOCK

Usage:

REBE4224-01

Show/hide table

08Aug2008

(Revised 14Aug2008)

U-414

A-339

D-341

O-378

TT-25

TM-18

TA-9

Show/hide table

*Parts stock action only*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R-3841 AND 0R-4446 CYLINDER PACKS FROM DEALER PARTS STOCK
1225 1239 7750		PI70267

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

Show/hide table


NOTE:	This Revised Service Letter replaces the 08Aug2008 Service Letter. Changes have been made to correct the Mail Code numbers.

Show/hide table

TERMINATION DATE

30Nov2008

PROBLEM

Show/hide table

Some 0R-3841 and 0R-4446 Cylinder Packs were found with incorrect Pistons. The incorrect piston may result in white smoke after engine start-up.

ACTION REQUIRED

Show/hide table

Inspect all 0R-3841 and 0R-4446 Cylinder Packs in Dealer Parts Stock with label date codes on the box from April 1, 2008 thru June 26, 2008.

NOTE: The label date code for the piston is located on the part number tag on the outside of the packing box. The date code appears as a DDMMYY code (ie. D01M04Y08 = 01 April, 2008).

The part number of the piston is located on the strut of the piston.

0R-3841 Cylinder Packs should include a 7C-2431 or 311-1751 Pistons.
0R-4446 Cylinder Packs should include a 9Y-4124 or 10R-0894 Pistons.

Cylinder packs equipped with the correct piston should be repackaged in the original packaging and returned to dealer parts stock.

Cylinder packs equipped with the incorrect piston should be removed from Dealer Parts Stock.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Show/hide table

PLEASE IGNORE THE NORMAL 15 DAY HOLDING PERIOD REQUIREMENT. Package these parts separately from normal cores on shipment and label each case with PIXXXXX. All parts returned must have a Core Credit Request (CCR) entered into CMIS2 to allow for core credit refund to be processed. Remember to document your Cat warranty claim number on the CCR to ensure 100% core credit is processed for the returned parts. Ship the cylinder packs to:

CATERPILLAR INC-Peoria Claims Room
Attn: Marty Young
8201 UNIVERSITY-BLDG C-DOCK 22
PEORIA,IL,61615,USA.

Caterpillar Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R-8200 CYLINDER PACKS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 0R-8200 CYLINDER PACKS FROM DEALER PARTS STOCK

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING AFTERCOOLER AIR INLET HEAT SHIELD ON CERTAIN C12 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING AFTERCOOLER AIR INLET HEAT SHIELD ON CERTAIN C12 MARINE ENGINES

PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON SKIRTS, RINGS, AND CONNECTING PIN ON CERTAIN C9 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON SKIRTS, RINGS, AND CONNECTING PIN ON CERTAIN C9 ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN REMANUFACTURED CYLINDER HEADS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN REMANUFACTURED CYLINDER HEADS FROM DEALER PARTS STOCK

PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER LINER SEALS ON CERTAIN INDUSTRIAL C18 ENGINES INSTALLED IN TEREX O&K SHOVELS PRODUCT SUPPORT PROGRAM FOR REPLACING CYLINDER LINER SEALS ON CERTAIN INDUSTRIAL C18 ENGINES INSTALLED IN TEREX O&K SHOVELS

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MECHANICAL FOAM RETENTION KIT ON CERTAIN C9 GENERATOR SETS AND C15 GENERATOR SETS (XQ230, XQ300, AND XQ400 GENSETS) PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MECHANICAL FOAM RETENTION KIT ON CERTAIN C9 GENERATOR SETS AND C15 GENERATOR SETS (XQ230, XQ300, AND XQ400 GENSETS)

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A REVISED FLASH FILE ON THE ENGINE ELECTRONIC CONTROL MODULE ON CERTAIN C4.4 INDUSTRIAL ENGINES

PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE FILTER ON CERTAIN C13 TRUCK ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING UPDATED OPEN CRANKCASE FILTER ON CERTAIN C13 TRUCK ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE MAIN BEARING CAP BOLTS ON CERTAIN C-12 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE MAIN BEARING CAP BOLTS ON CERTAIN C-12 ON-HIGHWAY TRUCK ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE MAIN BEARING CAP BOLTS ON CERTAIN C-12 DEFENSE AND FEDERAL PRODUCT ENGINES PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE MAIN BEARING CAP BOLTS ON CERTAIN C-12 DEFENSE AND FEDERAL PRODUCT ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MISSING AIR CLEANER ON 3508B LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING MISSING AIR CLEANER ON 3508B LOCOMOTIVE ENGINES

PRODUCT SUPPORT PROGRAM FOR REPLACING FAN GUARD ON CERTAIN C4.4 GENSET PACKAGES PRODUCT SUPPORT PROGRAM FOR REPLACING FAN GUARD ON CERTAIN C4.4 GENSET PACKAGES

PRODUCT SUPPORT PROGRAM FOR UPDATING CERTAIN C32 ENGINES INSTALLED IN HATTERAS BOATS PRODUCT SUPPORT PROGRAM FOR UPDATING CERTAIN C32 ENGINES INSTALLED IN HATTERAS BOATS

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL INJECTION PUMP OUTLET CHECK PLUGS ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE FUEL INJECTION PUMP OUTLET CHECK PLUGS ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING ROCKER ARM SHAFT ASSEMBLIES ON CERTAIN MARINE C32 ACERT ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING ROCKER ARM SHAFT ASSEMBLIES ON CERTAIN MARINE C32 ACERT ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR EMCP3 CONTROLS FUEL RELAY CIRCUIT ON CERTAIN 3406C, 3456, 3412, C15, C18, AND C-18 GENSET PACKAGES PRODUCT IMPROVEMENT PROGRAM FOR EMCP3 CONTROLS FUEL RELAY CIRCUIT ON CERTAIN 3406C, 3456, 3412, C15, C18, AND C-18 GENSET PACKAGES

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING CONNECTING ROD BOLT TORQUE ON CERTAIN 3606, C280-6, 3608, C280-8, DV-3608, 3612, C280-12, 3616, AND C280-16 MARINE AND PETROLEUM ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING CONNECTING ROD BOLT TORQUE ON CERTAIN 3606, C280-6, 3608, C280-8, DV-3608, 3612, C280-12, 3616, AND C280-16 MARINE AND PETROLEUM ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXHAUST EXTENSION PIPE OF CERTAIN C13 TRUCK ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EXHAUST EXTENSION PIPE OF CERTAIN C13 TRUCK ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER ON CERTAIN C9 MARINE GENSET ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE FUEL COOLER ON CERTAIN C9 MARINE GENSET ENGINES

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE TOP PISTON RING IN CERTAIN G3516E ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE TOP PISTON RING IN CERTAIN G3516E ENGINES

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND RETURNING CERTAIN REMAN AIR COMPRESSORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND RETURNING CERTAIN REMAN AIR COMPRESSORS

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING VIBRATION DAMPER FASTNERS ON CERTAIN C18 MARINE ENGINES OPTIONALLY EQUIPPED WITH EITHER 209-3603 OR 309-5588 DAMPER GROUPS PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING VIBRATION DAMPER FASTNERS ON CERTAIN C18 MARINE ENGINES OPTIONALLY EQUIPPED WITH EITHER 209-3603 OR 309-5588 DAMPER GROUPS

PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR COMPRESSOR ADAPTER ASSEMBLY ON CERTAIN C7 ENGINES INSTALLED IN GENERAL MOTORS CHASSIS PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR COMPRESSOR ADAPTER ASSEMBLY ON CERTAIN C7 ENGINES INSTALLED IN GENERAL MOTORS CHASSIS

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CHASSIS WITH A METAL SHUNT TANK PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE SHUNT LINE ON CERTAIN C13 AND C15 ON-HIGHWAY TRUCK ENGINES INSTALLED IN CHASSIS WITH A METAL SHUNT TANK