PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON SKIRTS, RINGS, AND CONNECTING PIN ON CERTAIN C9 ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON SKIRTS, RINGS, AND CONNECTING PIN ON CERTAIN C9 ENGINES

Usage:

REBE4214-01

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11Aug2008

(Revised 17Oct2008)

H370

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REPLACING PISTON SKIRTS, RINGS, AND CONNECTING PIN ON CERTAIN C9 ENGINES
1214 1225		PS42764

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42764" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 11Aug2008 Service Letter. Changes have been made to Parts Disposition.

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TERMINATION DATE

31Aug2010

PROBLEM

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The existing piston skirt can crack on certain C9 engines. If the existing piston skirt fails it can cause extensive damage to the block and head.

AFFECTED PRODUCT

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Model	Identification Number
C9	9DG10514, 10534, 10538-10545, 10547-10548, 10550, 10552-10553, 10556-10559, 10562, 10564, 10567-10570, 10573, 10577, 10579-10580, 10582-10583, 10591, 10593, 10596, 10599-10603, 10605, 10607-10609, 10611, 10624, 10631, 10637, 10646

PARTS NEEDED

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Qty	Part Number	Description
1	1P0451	GASKET-TURBO
4	3E8017	LOCKNUT
1	3P1156	SEAL-O-RING
1	4G4972	SEAL-O-RING
12	7X2908	RING-RETAINING
1	0336034	SEAL-O-RING
6	1093207	SEAL-O-RING
12	1482903	SEAL-O-RING
6	1495240	RING-BACKUP
12	1608197	BOLT
6	1613424	RING-PSTN-INTMED
6	1663648	PIN-PISTON
6	1687211	RING-PISTON-OIL
1	1871315	GASKET AS-HEAD
1	1906114	GASKET -OIL PAN
6	1979392	RING-PISTON-TOP
6	2930730	RING-BACKUP
6	3247380	SKIRT-PISTON
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Disassembly & Assembly Guide SENR9674 and Special Instruction REHS3839 for proper installation of single notch piston skirt.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-200000 miles, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 20.0-hour job
R&I Piston Skirt__1214-000-SKR-F___20 hours

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Only return piston skirts replaced during this rework to the address below.

NOTE: Make sure the outside of the shipping container is marked PS42764.

Caterpillar Inc.
Attn: PS42764/Kory Endress
Route 29 And Old Galena Road
Building DD, Dock 8, Engineering Parts Return Area
MOSSVILLE, IL 61552
USA