PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN C32 MARINE ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN C32 MARINE ENGINES

Usage:

REBE4409-00

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05Nov2008

U-559

A-464

D-477

O-514

TM-28

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN C32 MARINE ENGINES
1254 1251 1290		PS51584

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51584" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2010

PROBLEM

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The existing fuel injector can fail on certain C32 Marine Engines. If the existing fuel injector fails it will cause a dead injector resulting in no fuel being delivered to cylinder.

AFFECTED PRODUCT

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Model

Identification Number

C32

RNC02662, 2722, 2726, 2731-2735, 2737-2747, 2749-2759, 2762-2766, 2768-2770, 2772, 2778, 2782, 2787-2788, 2791-2796, 2798, 2800-2818, 2820-2824, 2826-2834, 2836, 2839-2854, 2856-2866, 2868-2878, 2880-2883, 2885-2888, 2892-2895, 2897-2903, 2905-2906, 2908-2910, 2912-2918, 2920-2933, 2935-2936, 2938-2939, 2941, 2944-2947, 2949-2952, 2954-2963, 2965, 2969-2971, 2973-2986, 2988, 2990-3009, 3014-3035, 3037-3039, 3041-3127, 3129-3134, 3136, 3139, 3142-3172, 3174, 3177-3197

RND00101-00103, 114, 123-124, 132-133, 136-146, 151, 159-160, 192-194, 202, 204, 207, 210, 221, 228-249, 251, 253-254, 256-257, 263, 266-267, 270-271, 274-275, 277

RNE00102-00103, 106-111, 114-116, 118-119, 121, 124

RNR00100-00101, 103, 105-107, 109-110, 112-113, 115

T3T00101-00104, 106-110, 112-123, 128, 137-144, 147-148, 190

PARTS NEEDED

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Qty	Part Number	Description
12	2768307	INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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After failures of a single injector, replace all 12. See RENR8628 for Disassembly and Assembly instructions.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-100 hrs	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 11.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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