PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES

Usage:

REBE4488-00

Show/hide table

24Oct2008

U-540

A-447

D-456

O-494

TM-26

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES
1395 1350		PI31569

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31569" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31569" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
30Apr2009	31Oct2009

PROBLEM

Show/hide table

The 45L of coolant that was called out in the preservation group was not included from the factoty.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
C18	PLE00144, 156, 158, 177-178, 188, 191, 233-236, 300, 311-312, 315, 319-320, 355, 357, 363, 367, 369-370, 376, 383, 385, 393, 412 WKB00104, 111, 115, 130, 136, 150, 157, 174, 214, 219, 227

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
12	1012844	COOLANT
1	1012845	COOLANT
6	1195150	COOLANT
3	1292151	COOLANT
1	1562653	COOLANT(BULK)
9	2056611	COOLANT
2	2056612	COOLANT
1	2056613	COOLANT
1	2056614	COOLANT
23	2056615	COOLANT
9	2154245	COOLANT-ELC
3	2154246	COOLANT-ELC
1	2221534	COOLANT-ELC
1	2374953	COOLANT-ELC
6	2388647	COOLANT-ELC
12	2388648	COOLANT-ELC
3	2388649	COOLANT-ELC
1	2388650	COOLANT-ELC
1	2691948	SOAP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

The jacket water system of certain C18 marine engines needs to be flushed and filled with Extended Life Coolant (ELC).

Refer to the attached Rework Procedure.

Show/hide table

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 3.0-hour job
Caterpillar will pay for 45L of coolant under this service letter. Refer to the chart in the rework procedure to determine what part number is valid for your region.

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLUSHING AND FILLING THE JACKET WATER SYSTEM ON CERTAIN C18 MARINE ENGINES

MODELS INVOLVED - C18 Marine Engines

Dear Caterpillar Product Owner:

The jacket water system of your engine needs to be flushed and filled with Extended Life Coolant (ELC) on the products listed below. ELC was ordered from the factory for the engine, but was not provided. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 24Oct2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 24Oct2008 Service Letter

Rework Procedure

Show/hide table

Refer to SEBU7689 for the proper drain and flush procedures.

1. Drain any residual water from the cooling system.
2. Fill the cooling system with clean water.
3. Start the engine and run it until the engine reaches operating temperature.
4. Add two cups of 269-1948 Non-foaming Soap.
5. After the non-foaming soap is added, run the engine for approximately twenty minutes.
6. Drain the mixture from the cooling system.
7. Fill the cooling system again with clean water.
8. Run the engine for approximately twenty minutes.
9. Drain the water from the cooling system.
10. Fill the cooling system with 45 liters of Cat ELC 50/50 Premix, using the formulation appropriate for your region (see Image1.1.1). Refer to REHS3843 for the procedure to purge trapped air from the cooling system.