Usage:
29Apr2016 |
R080
R461
T030
T035
Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR UPDATING THE WINDOW REGULATOR LIFT KIT ON CERTAIN MT4400D AND 794 AC OFF-HIGHWAY TRUCKS |
|
1400 7310 7308 7273 | PS45055 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45055" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
30Apr2018 |
PROBLEM
The existing Window Regulator Lift motor can fail on certain MT4400D and 794 AC Off-Highway Trucks. If the motor fails, then the window becomes nonoperational and the motor must be replaced. |
AFFECTED PRODUCT
Model | Identification Number |
794 AC | MT500100-00111 |
MT4400D AC | MH400801-00803 MT400804-00808 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 5P5952 | SEAL |
8 | 8T0328 | WASHER-HARD |
8 | 9X2498 | SCREW-HEX FLANGE |
2 | 4323612 | BEZEL |
2 | 4779369 | SWITCH AS |
1 | 4808892 | BRACKET |
7 | 4811479 | SCREW |
1 | 4813250 | REGULATOR-WINDOW |
1 | 4813258 | WINDOW |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the Service Manual if/as necessary and see Special Instructions M0069242 to update the Window Regulator Lift Kit with a new bracket, motor, and control buttons. |
SERVICE CLAIM ALLOWANCES
0-12 mo |
NOTE: This is a 2.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |