PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE ASSEMBLY FOR THE KICKOUT SYSTEM ON CERTAIN 416F, 420F, 422F, AND 430F BACKHOE LOADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE ASSEMBLY FOR THE KICKOUT SYSTEM ON CERTAIN 416F, 420F, 422F, AND 430F BACKHOE LOADERS

Usage:

TEBE2721-00

17Apr2015


U-188
A-127
D-143
O-146

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE ASSEMBLY FOR THE KICKOUT SYSTEM ON CERTAIN 416F, 420F, 422F, AND 430F BACKHOE LOADERS

5109 5112
PS52920
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52920" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Apr2017

PROBLEM

The existing 352-8368 Plate Assembly can become loose and rotate out of position on certain 416F, 420F, 422F, and 430F Backhoe Loaders. If the existing plate assembly rotates out of position it will cause the kickout system to not function. The kickout system automatically dumps the loader bucket slightly to inhibit material in the bucket from spilling on the hood during high lifts.

AFFECTED PRODUCT

Model Identification Number
416F  LWT00150-00785
416F ST  KSF00150-02254
420F  LTG00150-01210, 1215-2342
420F ST  SKR00150-05380, 6996, 45157
422F  LRH00150-02375
430F  LDY00150-00281
430F ST  RDF00150-00332, 334-870

PARTS NEEDED

Qty

Part Number Description
1 4617985 PLATE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing 352-8368 Plate Assembly with the new 461-7985 Plate Assembly. Refer to Image1.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-3000 hrs,
25-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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