After Failure Only
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE ASSEMBLY FOR THE KICKOUT SYSTEM ON CERTAIN 416F, 420F, 422F, AND 430F BACKHOE LOADERS |
5109 5112
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PS52920 |
NOTE: |
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
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NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52920" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing 352-8368 Plate Assembly can become loose and rotate out of position on certain 416F, 420F, 422F, and 430F Backhoe Loaders. If the existing plate assembly rotates out of position it will cause the kickout system to not function. The kickout system automatically dumps the loader bucket slightly to inhibit material in the bucket from spilling on the hood during high lifts. |
Qty |
Part Number |
Description |
1 |
4617985 |
PLATE AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace the existing 352-8368 Plate Assembly with the new 461-7985 Plate Assembly. Refer to Image1. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-1500 hrs, 0-24 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
1501-3000 hrs, 25-48 mo |
33.0% |
50.0% |
0.0% |
0.0% |
50.0% |
50.0% |
NOTE: This is a 2.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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