PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A BRACKET ON THE STEERING AND TRANSMISSION LOCK CONTROL ON CERTIAN R1600H, R1700G, R2900G, AND R3000H LOAD HAUL DUMP STIC STEERING MACHINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A BRACKET ON THE STEERING AND TRANSMISSION LOCK CONTROL ON CERTIAN R1600H, R1700G, R2900G, AND R3000H LOAD HAUL DUMP STIC STEERING MACHINES

Usage:

TEBE2723-00

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26Feb2015

U-82

A-62

D-75

O-76

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Safety	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A BRACKET ON THE STEERING AND TRANSMISSION LOCK CONTROL ON CERTIAN R1600H, R1700G, R2900G, AND R3000H LOAD HAUL DUMP STIC STEERING MACHINES
3034		PI11011

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI11011" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI11011" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The existing stic control lock limit switch may not meet the required 150mm +/- 50mm specification before the steering safety lock engages on certain R1600H, R1700G, R2900G, and R3000H Load Haul Dump Machines.

AFFECTED PRODUCT

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Model	Identification Number
R1600H	9SD00134, 140, 172-173, 175
R1700G	SBR01068-01071
R2900G	JLK01023, 1171, 1203, 1210-1220
R3000H	RCM00102, 112, 114-124

PARTS NEEDED

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Qty	Part Number	Description
1	2779788	MOUNT AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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If the doors opens past the 150mm +- 50mm specification before the steering and transmission control moves to the locked position, install a 2779788 Bracket. Refer to SEPD1931 for procedure to install the new 2779788 Bracket to the steering and transmission control. Once bracket has been installed refer to Testing and Adjusting STIC Lockout Control - Check and Adjust For the Machine being Serviced.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A BRACKET ON THE STEERING AND TRANSMISSION LOCK CONTROL ON CERTIAN R1600H, R1700G, R2900G, AND R3000H LOAD HAUL DUMP STIC STEERING MACHINES

MODELS INVOLVED - R1600H, R1700G, R2900G, AND R3000H LOAD HAUL DUMP MACHINES

Dear Cat Product Owner:

The 2779788 Bracket needs to be installed on the products listed below. The existing stic control lock limit switch may not meet the required 150mm +/- 50mm before the steering safety lock engages. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 26Feb2015 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 26Feb2015 Service Letter