PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE INCORRECT ROPS/FOPS FILM WITH THE CORRECT ONE ON CERTAIN 12M MOTOR GRADERS
Usage:
TEBE0634-00
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| 05Dec2013 |
U-608
A-419
D-497
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE INCORRECT ROPS/FOPS FILM WITH THE CORRECT ONE ON CERTAIN 12M MOTOR GRADERS |
|
| 7301 | PI32271 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32271" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32271" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Jun2014 | 31Dec2014 |
PROBLEM
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| Certain 12M Motor Graders were shipped from the factory with the incorrect ROPS/FOPS Film. This problem does not cause a performance issue but needs to be corrected to ensure machine is correctly identified. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 12M | B9200100-00107, 109-113, 115-116, 118-119, 121-127, 134-138, 140-143, 145, 147, 149, 151, 154, 157, 159, 163-174 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4157222 | FILM-ROPS/FOPS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Inspect the current ROPS/FOPS film on the machine. The Film is located inside the cab on the rear pillar. If the Film is part number 354-1278, shown in Image1, remove the film. Clean the area of any sticky residue and grease. Install the correct film 415-7222, shown in Image2. |
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| Image1 |
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| Image2 |
OWNER NOTIFICATION
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SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY ? PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE INCORRECT ROPS/FOPS FILM WITH THE CORRECT ONE ON CERTAIN 12M MOTOR GRADERS MODELS INVOLVED ? 12M Motor Graders Dear Cat Product Owner: The ROPS/FOPS Film needs to be inspected and possibly replaced on the products listed below. The existing ROPS/FOPS Film may be incorrect on your current Motor Grader. Having the incorrect film will not cause a performance issue, but needs to be corrected to ensure your Motor Grader is correctly labeled. You will not be charged for this service to be performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this Motor Grader, please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 05Dec2013 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 05Dec2013 Service Letter |
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