PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUTOLUBE CARTRIDGE VALVE ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS
Usage:
TEBE0639-00
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| 19Nov2013 |
V255
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUTOLUBE CARTRIDGE VALVE ON CERTAIN 777F AND 777G OFF-HIGHWAY TRUCKS |
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| 7516 7510 7540 | PS90335 |
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| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90335" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2014 |
PROBLEM
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| The existing cartridge valve can fail on certain 777F and 777G Off-Highway Trucks. If the existing valve fails it will reduce the delivery of lubricant to the machine components. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 777F | JRP02547-02548, 2556, 2601-2602, 2879-2882, 3039-3040, 3053-3054, 3086-3087, 3275-3280 |
| 777G | TNM00163, 175, 500, 502, 504, 506, 508, 643 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2D7325 | TEE-PIPE |
| 2 | 3B4505 | LOCKWASHER |
| 2 | 4M0061 | BOLT |
| 1 | 5M6213 | PLUG-NPTF |
| 2 | 7J8611 | ELBOW-PIPE |
| 1 | 8X2321 | VALVE-CHECK |
| 1 | 1894408 | ADAPTER-STR |
| 1 | 2902688 | GASKET |
| 1 | 3528774 | UNLOADER-SAFETY |
| 1 | 3529150 | HOSE AS |
| 1 | 3548767 | SOLENOID AS |
| 1 | 3728221 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Magazine article titled "A New Rework Procedure Is Now Available for the Automatic Lubrication Group on Certain Off-Highway Trucks". |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 1.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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