Product Support Program For Replacing The Window Crank Assembly In The Left Hand Cab Door On Certain 768C, 772B, And 776C Tractors; And 769C, 771C, 773B, 775B, And 777C Trucks Caterpillar


Product Support Program For Replacing The Window Crank Assembly In The Left Hand Cab Door On Certain 768C, 772B, And 776C Tractors; And 769C, 771C, 773B, 775B, And 777C Trucks

Usage:

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Caterpillar: Confidential Yellow

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0726" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

Termination Date

February 29, 1996

Problem

The window crank in the left hand cab door may become difficult to operate on certain 768C, 772B, and 776C Tractors; and 769C, 771C, 773B, 775B, and 777C Trucks. New parts can be installed that are more resistant to failure.

Affected Product
Model & Identification Number

768C (02X371)

769C (01X5474-6278, 01X6280-6282, 01X6284-6290, 01X6292-6294, 01X6296-6297, 01X6299-6300, 01X6302, 01X6304, 01X6306, 01X6308, 01X6313, 01X6318, 01X6323)

771C (3BJ1-93)

772B (64W181-193)

773B (63W3297-3890, 63W3903-3915, 63W3917, 63W3925-3943, 63W3946-3958, 63W3960-3962, 63W3964-3965, 63W3967-3969, 63W3971-3972, 63W3977, 63W3981, 63W3985, 63W3988-3990)

775B (7XJ1-121)

776C (2TK1-78)

777C (4XJ1-189, 4XJ191-260, 4XJ262-264, 4XJ270, 4XJ272, 4XJ274, 4XJ276, 4XJ278, 4XJ287-301, 4XJ310, 4XJ315-317, 4XJ338, 4XJ348, 4XJ355, 4XJ359, 4XJ360, 4XJ362-363)

Parts Needed

1 - 8Y6999 Regulator Kit

Action Required

Install the new parts as described in Special Instruction SEHS9729 "Rework Window Crank On Operator Door".

Service Claim Allowances

NOTE: This is a 2-hour job.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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