Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
January 31, 1993Problem
Certain 0R2438 Remanufactured Cylinder Assemblies need to be removed from part stock.
Action Required
Measure the depth of the thread in the open end of the cylinder bore (where the head of the cylinder attaches) of 0R2438 Remanufactured Cylinder Assemblies. If the thread depth measures 50.8 mm (2 "), return the cylinder assembly to parts stock. If the thread depth is less than 50.8 mm (2 "), remove the cylinder assembly from parts stock. All cylinders remanufactured after July 31, 1992 will have the correct thread depth.
Service Claim Allowances
Submit one claim for all 0R2438 Remanufactured Cylinder Assemblies removed from parts stock.
Parts Disposition
U.S. Dealers
Return all 0R2438 Remanufactured Cylinder Assemblies that are removed from parts stock with a completed core credit request packing list and a copy of the claim to:
Attn: Supplier Recovery Supervisor/PI7296
Warehouse #4 Docks 7 thru 10
8201 N. University
Peoria, IL 61615
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.