PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 7X-0448 RETAINING NUTS FOR THE ENGINE MOUNT ON CERTAIN 563C, 573C, 2570C, AND 2670C WHEEL FELLER BUNCHERS
Usage:
REBE7842-01
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| 02Dec2011 |
| (Revised 27Jan2012) |
U-539
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 7X-0448 RETAINING NUTS FOR THE ENGINE MOUNT ON CERTAIN 563C, 573C, 2570C, AND 2670C WHEEL FELLER BUNCHERS |
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| 1152 1153 1154 | PI31958 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31958" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31958" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 02Dec2011 Service Letter. Changes have been made to Affected Product and the Parts Needed. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Jun2012 | 31Dec2012 |
PROBLEM
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| The 7X-0448 Retaining Nuts for the engine mount need to be replaced on certain 563C, 573C, 2570C, and 2670C Wheel Feller Bunchers. The existing engine mount retaining nuts can lose torque and fail, resulting in engine movement during machine operation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 2570C | F1B00201 |
| 2670C | B3E00152-00155 |
| 563C | JCB00251-00254 |
| 573C | RJT00252, 254-255 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 6 | 3K2889 | LOCKNUT (Before Failure Only) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Install new 3K-2889 Locknuts, tighten to a specified torque of 184 +/- 30 ft lbs. Note: Use of special tool 242-6163 Wrench is recommended. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 1.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 7X-0448 RETAINING NUTS FOR THE ENGINE MOUNT ON CERTAIN 563C, 573C, 2570C, AND 2670C WHEEL FELLER BUNCHERS MODELS INVOLVED - 563C, 573C, 2570C, and 2670C Wheel Feller Bunchers Dear Caterpillar Product Owner: The engine mount retaining nuts need to be replaced on the products listed below. The existing engine mount nuts can vibrate loose. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 02Dec2011 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 02Dec2011 Service Letter |
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