PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL PLATES ON CERTAIN 120M, 12M, 140M, 14M, 160M, 16M, AND 24M MOTOR GRADERS
Usage:
REBE6541-01
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| 22Oct2010 |
| (Revised 05Jun2012) |
E060
H163
N013
N020
N023
N026
N027
N028
N030
N032
N034
N035
N036
N037
N038
N039
N061
N064
N065
N083
N085
N086
N08P
N090
N120
N121
N124
N127
N170
N171
N172
N173
N174
N175
N176
N178
N182
N184
N186
N187
N188
N18C
Z800
Z850
H163
N013
N020
N023
N026
N027
N028
N030
N032
N034
N035
N036
N037
N038
N039
N061
N064
N065
N083
N085
N086
N08P
N090
N120
N121
N124
N127
N170
N171
N172
N173
N174
N175
N176
N178
N182
N184
N186
N187
N188
N18C
Z800
Z850
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| Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SEAL PLATES ON CERTAIN 120M, 12M, 140M, 14M, 160M, 16M, AND 24M MOTOR GRADERS |
|
| 5051 | PS43178 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43178" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Oct2010 Service Letter. Changes have been made to the Affected Product, Parts Needed, and the Service Claim Allowances. |
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TERMINATION DATE |
| 31Oct2012 |
PROBLEM
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| The existing 243-3662 Seal Plates (that seal between the sections of the bank valve) can leak under severe cold conditions on certain 120M, 12M, 140M, 14M, 160M, 16M, and 24M Motor Graders. The seal plates only need to be replaced under the following condition: If the motor grader is to be started after being cold soaked to a temperature of -15 degree C or colder. If the machine is stored inside at a warmer temperature then the seal plates do not need to be replaced. Also during cold startup, it is required to follow the Machine Warm-Up Procedure for the hydraulic oil with Blade Float. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 120M | B9C01077 |
| 16M | B9H00120, 136, 175-176, 199, 204, 213-214, 250-251, 263, 267-268, 280-282, 286, 323, 327-328, 357-358, 360, 370-371, 376, 378, 382, 558, 561-562, 619-620, 624, 636, 732, 736, 738-739, 757-758, 802-804, 812-814, 819-821, 838, 857-860 R9H00174, 191-193, 197-199, 204, 206, 211, 251, 254-255, 281, 313, 331, 334, 369 |
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| *******Group 2******* | |
| 24M | B9K00247-00248, 251, 253, 255-256, 258-259, 261, 265, 267, 269, 271, 277-278, 287-288, 290, 295, 301, 306-307, 311-312, 315-316, 318-319, 321, 326-329, 332, 344, 348, 351-352, 362-363, 365, 367-368, 373, 376, 379-381, 384, 389-392, 407, 412, 416, 422, 426, 436, 448, 453, 457, 459-460, 467, 471, 474, 478, 484, 491, 495, 500, 504, 509 |
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| *******Group 3******* | |
| 16M | B9H00347-00348 R9H00194-00195, 403 |
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| *******Group 4******* | |
| 140M | B9D03791 |
| 16M | B9H00544, 576, 723, 815 |
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| *******Group 5******* | |
| 120M | B9N00233 |
| 140M | B9D00174-00175, 177, 191, 196-198, 365-368, 596-597, 636, 764, 767, 1886-1887, 1890, 1895, 2033-2034, 2040-2041, 2313, 2316, 2416-2417, 2420, 2532-2536, 3083, 3088, 3115, 3143, 3154, 3157, 3166, 3172, 3184, 3186, 3188-3193, 3195, 3208, 3226, 3229, 3235, 3240-3241, 3243-3244, 3295, 3301, 3328-3329, 3500 B9G00111, 170, 207-210, 220, 225-226, 1005-1006 B9M00241-00242, 254, 266-269, 348-349, 382, 391, 395, 461, 488, 514, 532, 544, 546, 623, 627-628, 730-731, 733, 788, 790-793, 805, 819-820, 830, 841-843, 1022 D9G01035, 1053, 1164-1166, 1168, 1171, 1173-1174, 1178-1180, 1186-1188, 1301-1302, 1308-1309, 1328 |
| 14M | B9J00123, 131, 133, 148, 155-157, 161, 163, 167, 176-177, 188, 190-192, 207, 210, 213, 219, 221-222, 227, 236-239, 241-242, 251-252, 283-284, 286-287, 294-299, 302, 307-308, 311, 323-324, 438-439, 443, 454, 544, 547, 557-559, 564, 638, 667-668, 695, 700, 712, 717, 786-787, 830, 845, 857, 907-908, 980, 982, 986-987, 1009-1011, 1015-1016, 1019-1020, 1030, 1032-1035, 1274, 1301, 1340, 1390, 1415, 1418, 1420-1421, 1423, 1427-1430 R9J00104-00107, 123, 126-128, 143, 145-146, 149, 151-152, 154-155, 157, 176, 178, 236, 274, 293-296, 300, 306, 347, 351 |
| 160M | B9E00123-00133, 148-151, 157-161, 165, 169-171, 195, 200-202, 346, 350, 355, 358-360, 363-364, 402-404, 407-410, 415-419, 421-422, 513, 524, 531-534, 536, 545, 704, 716, 719, 757-758 B9L00186, 204-205, 217, 243, 255, 259, 262-263, 278, 281, 284, 288, 290, 329-330, 333, 336, 338, 355, 392-393, 421-426, 436, 438, 505 B9T00113, 143, 150, 163 D9T00110, 112, 115-116, 127-128, 131, 138, 140, 148, 154, 160, 169, 173, 177, 301-302 |
| 16M | B9H00633 |
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| *******Group 6******* | |
| 140M | B9D01963-01964, 1969, 1972, 1974, 2007, 2009, 2014, 2675, 2687, 2694, 3092, 3129, 3136, 3221-3222, 3248, 3250-3252, 3289-3290, 3292-3293, 3657-3659, 3661, 3663, 3699, 3706, 3708-3710, 3843, 3851 B9G00171 B9M00369, 371, 379, 381, 383, 394, 455-456, 491, 525, 551, 553, 558, 626, 679-680, 684, 755-766, 772-787, 799-800, 803-804, 845, 1024-1026 D9G01176-01177, 1183, 1185, 1324-1325 |
| 14M | B9J00134, 147, 198, 215, 265, 281, 300-301, 358, 372, 377, 455-456, 563, 871, 988, 991-994, 1018, 1377, 1416-1417, 1422 |
| 160M | B9E00121-00122, 168, 194, 347-348, 356, 361-362, 365-375, 525-527, 538, 544, 546-548, 550, 552-553, 562, 565, 752-753, 759-760, 763, 767, 802, 810 B9L00203, 207, 211, 216, 223, 225, 256-258, 269, 394, 420 B9T00106, 180-181 D9T00129-00130, 139, 174, 178-179, 303, 309 |
| 16M | B9H00191, 417 R9H00218, 277 |
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| *******Group 7******* | |
| 120M | B9C00551 |
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| *******Group 8******* | |
| 140M | B9D00550, 554, 566, 640, 2163 B9G00227-00229 B9M00346, 384, 389, 406, 411, 714, 789 D9G00157, 1102, 1134, 1170, 1181 |
| 14M | B9J00268, 274, 282, 486, 553, 981, 1270, 1292, 1424 R9J00256 |
| 160M | B9E00549, 551, 563, 703 B9L00260-00261, 327, 350, 352, 354, 413-416 B9T00109, 123, 144, 147-148 D9T00133-00135, 165-168 |
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| *******Group 9******* | |
| 12M | R9B00114 |
| 14M | R9J00279 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2486174 | STUD |
| 4 | 2486175 | STUD |
| 11 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 8 | 2486174 | STUD |
| 14 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2486174 | STUD |
| 4 | 2495334 | STUD |
| 13 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2486175 | STUD |
| 4 | 2495334 | STUD |
| 12 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 8 | 2495334 | STUD |
| 14 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 6******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2463193 | STUD |
| 4 | 2495334 | STUD |
| 15 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 7******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2463193 | STUD |
| 4 | 2486174 | STUD |
| 14 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 8******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2495334 | STUD |
| 4 | 2495637 | STUD |
| 16 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 9******* | ||
| 8 | 8T4121 | WASHER-HARD |
| 8 | 8T4133 | NUT |
| 4 | 2495334 | STUD |
| 4 | 2495637 | STUD |
| 13 | 3601739 | SEAL-INTEGRAL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 24% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace all seal plates and studs, nuts, and washers that are used to hold the valve stack together. It is also required to follow the Machine Warm-Up Procedure for the Hydraulic Oil with Blade Float. See the removal and installation procedures listed in the following Disassembly and Assembly Manuals: 12M/120M KENR6418 140M KENR6424 160M RENR9727 14M RENR9704 16M KENR6018 24M KENR6022 Warmup Procedure for hydraulic oil with blade float: 12M & 120M SEBU7880 140M SEBU7881 160M SEBU7882 14M SEBU7883 16M SEBU7884 24M SEBU7990 |
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SERVICE CLAIM ALLOWANCES
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