PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR ON CERTAIN 24M MOTOR GRADERS
Usage:
REBE6526-01
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| 27Sep2010 |
| (Revised 21Oct2011) |
U-393
A-310
D-339
O-342
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR ON CERTAIN 24M MOTOR GRADERS |
|
| 1207 | PS51901 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51901" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 27 September 2010 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 30Sep2012 |
PROBLEM
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| The 2490313/">249-0313 Alternator has an unacceptable failure rate on certain 24M Motor Graders. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 24M | B9K00242-00500 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2490313 | ALTERNATOR GP -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Until there is a permanent solution, replace the failed 2490313/">249-0313 Alternator with a new alternator of the same part number. Refer to KENR6020 for the removal and installation of alternator. |
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SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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