PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR PULLEY AND BELT ON CERTAIN 770 AND 772 OFF-HIGHWAY TRUCKS
Usage:
REBE6547-00
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| 15Nov2010 |
U-458
A-376
D-403
O-402
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR PULLEY AND BELT ON CERTAIN 770 AND 772 OFF-HIGHWAY TRUCKS |
|
| 1207 | PS51932 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51932" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2012 |
PROBLEM
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| The existing alternator pulley may not provide enough output to properly charge the batteries on certain 770 and 772 off-highway trucks. A new alternator pulley and belt will increase the alternator output to address the undercharging issues with the alternator. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 770 | BZZ00077-00206, 208-619 |
| 770 OEM | M7W00103 |
| 772 | RLB00279-00416, 419-641 |
| 772 OEM | J2M00100-00101 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1230790 | PULLEY |
| 1 | 3623039 | BELT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the existing alternator pulley and belt. Refer to Service Magazine, "New Alternator Pulley and Belt Are Now Used on Certain Off-Highway Trucks". |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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